eric.j.iannuzzi@gmail.com 0 Posted March 10, 2018 Share Posted March 10, 2018 This issue happens on my laptop but not my desktop, both have windows 10 installed. I've included one example here where I used the snipping tool to save my screen . I can see the thumbnail but on the main window, there is nothing but a blank, black screen. This is happening on every single one of my notes when I use the desktop application. I can see it fine when though when I view my evernote by logging onto www.evernote.com so it seems to be just the desktop application that is causing this issue Anyone else have this issue and a way to solve it? Thanks in advance Link to comment
Level 5* gazumped 11,656 Posted March 14, 2018 Level 5* Share Posted March 14, 2018 Hi. If you have problems with Evernote Desktop, the first two fixes are always Switch it all off, and then back on again; and Uninstall and reinstall Evernote (This shouldn't affect your existing notes, but it's an idea to backup your database first*) If you're still having issues after that, check that you have the latest version of the app installed, and check the release notes page for other users with issues, * and keep on backing things up regularly! Link to comment
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