(Archived) Beginner help with sync error message

[angraham 0]

I just started using Evernote a few weeks ago, so I'm still at the bottom of the learning curve. Could someone please tell me why I am suddenly getting the message "attributes is not valid" when I try to sync?

I have the subscription version on all my macs & ipods. Thanks for the help!

[ironjack 0]

I ended up re-installing evernote (lost the note that had not gotten synced) and re-added one of the notes I was able to find and it works now. There needs to be some way to fix that, I can't find anything in the knowledgebase.

[inkedmn 8]

On your Mac, try this:

* Initial the sync operation

* Once error appears, click "Help > Activity Log"

Look through the last few items in the log (say, 30 or so) and paste them here.

[angraham 0]

Thanks for the help. I received an Evernote update just after posting, and it seemed to take care of the problem. I haven't had an error message since.

Just in case I'm wrong about the update, here is the list from the activity log:

2010-07-16 07:50:22 0x5ae770 [ENSyncEngine] INFO: Sending notebook changes...

2010-07-16 07:50:22 0x5ae770 [ENSyncEngine] INFO: Sending note changes...

2010-07-16 07:50:22 0x5ae770 [ENSyncEngine] DEBUG: skipped 2 never-synced trashed notes

2010-07-16 07:50:22 0x5ae770 [ENSyncEngine] INFO: Sync complete.

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Contacting Evernote server...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: current update count: 398

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Upload used from server: 2781347

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Nothing to pull down from server.

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Uploading changes...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Sending tag changes...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Sending search changes...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Sending notebook changes...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Sending note changes...

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] DEBUG: skipped 2 never-synced trashed notes

2010-07-16 07:50:25 0x15e52d70 [ENSyncEngine] INFO: Sync complete.

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Contacting Evernote server...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: current update count: 398

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Upload used from server: 2781347

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Nothing to pull down from server.

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Uploading changes...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Sending tag changes...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Sending search changes...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Sending notebook changes...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Sending note changes...

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] DEBUG: skipped 2 never-synced trashed notes

2010-07-16 07:50:29 0x154d2e60 [ENSyncEngine] INFO: Sync complete.

2010-07-16 07:58:39 0x14e38e10 [ENSyncEngine] INFO: Contacting Evernote server...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: current update count: 398

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Updating local user info from server

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Upload used from server: 2781347

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Nothing to pull down from server.

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Uploading changes...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Sending tag changes...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Sending search changes...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Sending notebook changes...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Sending note changes...

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] DEBUG: skipped 2 never-synced trashed notes

2010-07-16 07:58:40 0x14e38e10 [ENSyncEngine] INFO: Sync complete.

[ericmacknight 2]

Same problem here: very annoying.

[ericmacknight 2]

It's also very annoying to find no mention of an error message in any of the available documentation: kb, user guide, faq.

And the only contact is by snail mail??! Yeesh.

Without any better idea at hand, and not wanting to re-install, I just quit Evernote and re-started it, which seems to have solved the problem. We'll see.

[Veritrope 3]

Hey Eric,

Sounds like the restart was the right move!

This thread about the Attributes error suggested that very thing -- and, in case the problem recurs, it also has a link to the support form.

[ironjack 0]

I'm having this "Atrributes is not valid." error dialog on syncing. As per the admin. Please help I updated yesterday. It did save two of the three notes i captured today. I've captured the activity log:

Version: Evernote Mac 1.10.1 (93489)

Locale: en-US

OS: 10.5.8

WebKit: 531.21.8

WebCore: 531.21.8

Username: *****you don't need to know*****

Mac Model: MacBookPro4,1

CPU Type: Intel

CPU Count: 2

CPU Speed: 2.400000 GHz

RAM: 4.000000 GB

Resident: 995.8 MB

Virtual: 1647.6 MB

2010-08-11 14:12:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31057a0 "attributes is not valid."

2010-08-11 14:12:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3104f60 "attributes is not valid."

2010-08-11 14:12:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310ba40 "attributes is not valid."

2010-08-11 14:13:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31049c0 "attributes is not valid."

2010-08-11 14:13:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31071e0 "attributes is not valid."

2010-08-11 14:13:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31033e0 "attributes is not valid."

2010-08-11 14:13:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3101360 "attributes is not valid."

2010-08-11 14:14:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3109760 "attributes is not valid."

2010-08-11 14:14:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622da8a0 "attributes is not valid."

2010-08-11 14:14:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3104240 "attributes is not valid."

2010-08-11 14:14:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622d9640 "attributes is not valid."

2010-08-11 14:15:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3107940 "attributes is not valid."

2010-08-11 14:15:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622f8700 "attributes is not valid."

2010-08-11 14:15:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3104100 "attributes is not valid."

2010-08-11 14:15:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310cd00 "attributes is not valid."

2010-08-11 14:16:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622f8480 "attributes is not valid."

2010-08-11 14:16:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3102280 "attributes is not valid."

2010-08-11 14:16:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310bcc0 "attributes is not valid."

2010-08-11 14:16:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31049e0 "attributes is not valid."

2010-08-11 14:17:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31055a0 "attributes is not valid."

2010-08-11 14:17:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3108b60 "attributes is not valid."

2010-08-11 14:17:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3107280 "attributes is not valid."

2010-08-11 14:17:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3101d60 "attributes is not valid."

2010-08-11 14:18:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310d6a0 "attributes is not valid."

2010-08-11 14:18:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310a200 "attributes is not valid."

2010-08-11 14:18:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3103980 "attributes is not valid."

2010-08-11 14:18:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3103fc0 "attributes is not valid."

2010-08-11 14:19:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622d3570 "attributes is not valid."

2010-08-11 14:19:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310c9e0 "attributes is not valid."

2010-08-11 14:19:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31046a0 "attributes is not valid."

2010-08-11 14:19:49 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3106180 "attributes is not valid."

2010-08-11 14:20:16 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310b180 "attributes is not valid."

2010-08-11 14:20:21 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x3107300 "attributes is not valid."

2010-08-11 14:20:34 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31061a0 "attributes is not valid."

2010-08-11 14:20:51 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x592766b0 "attributes is not valid."

2010-08-11 14:21:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x310b720 "attributes is not valid."

2010-08-11 14:21:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x31057a0 "attributes is not valid."

2010-08-11 14:22:50 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x5ba37e10 "attributes is not valid."

2010-08-11 14:23:04 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x32b02c0 "attributes is not valid."

2010-08-11 14:23:19 0x50d190 [ENAppController] ERROR: Error during autosave: Error Domain=NSCocoaErrorDomain Code=1550 UserInfo=0x622ee0e0 "attributes is not valid."