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Cannot use Shortcuts after upgrade, cannot submit support ticket


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  • Level 5*
On 3/5/2018 at 7:41 PM, EvernoteSF said:

After the upgrade on Friday I am unable to click on shortcuts? Did they take away the feature? Is it a bug? There's no way to submit a support ticket as a free user.

Hi.  Windows / Mac / iOS / Android + Evernote version?

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  • Level 5*
On 2018-03-05 at 11:41 AM, EvernoteSF said:

After the upgrade on Friday I am unable to click on shortcuts? Did they take away the feature? Is it a bug? There's no way to submit a support ticket as a free user.

We're seeing posts from users in the Mac forum with problems using the UI
If you post a screenshot of your home page layout, we can provide more information

Here's a solution for a user unable to display the shortcut list

 

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  • Level 5*
3 minutes ago, EvernoteSF said:

That is some awful UI that clicking on the actual icon doesn't reveal the list. Thank you!!!!

The expansion/contraction triangle works for me, except they're so faint it's easy to overlook,

Clicking on the Notebook/Tag icons switches you to the Notebook/Tag pages; there is no Shortcut page 

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