PaBu 0 Posted February 13, 2018 Share Posted February 13, 2018 I work on a 2016 MacBook Pro with MacOS High Sierra and Safari Version 11.0.3. Noticed this morning that web clipper is no longer doing its thing. Get spinning wheel on trying to clip a selection or whole email page. Need to restart gmail page to remove the wheel. Clicking on elephant icon leads me to having to log in again. Reinstalled web clipper, removed cache/cookies/history, force quit Safari and restarted, all to no avail. Help? It worked so nicely until recently (currently premium user). Link to comment
Level 5* gazumped 11,652 Posted February 15, 2018 Level 5* Share Posted February 15, 2018 Hi. All the browser companies seem to be revising and updating their code very frequently - Evernote must be working hard to (mostly) keep up to date with them all. If a particular clipper stops working suddenly and a simple system restart won't fix it I'd suggest a rapid referral to the Support team would be in order. The sooner they're aware that there's an issue, the faster (hopefully) they can find a fix. There have been a few reports of Safari clipper issues in the past few days so they may already be on it. You can contact them directly as you're a subscriber on https://help.evernote.com/hc/requests/new or everyone can tweet them @ https://twitter.com/evernotehelps Link to comment
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