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Encrypted notes (locked text) lost


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I would like to kindly ask you for your help. In my Evernote account I had some notes locked with text encryption. 2 days ago, when trying to input the password, it didn't want to unlock the text (the password was correct – I tried it several times), so I just closed the application. Now there is no lock shown, so I can not access my notes (which are very important for my work - 5 years of information stored and personal info). I was using online Evernote. No access is available on the desktop version, too.

This is how the lock looks like on other notes.


Please kindly let me know what can I do to obtain the lost information.

Thanks a lot,


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  • Level 5*

Evernote has a Note History backup feature
You can restore the note to a previous version where the encryption wasn't corrupted

This is a paid feature, but you can subscribe for a single month
Also, while you're upgraded to Premium; Open a support ticket at   Contact Evernote Support 

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