Jump to content
Due to limited holiday staffing, chat will be unavailable from Thursday, July 2 at 5:30 PM (CDT) to Monday, July 13 at 8 AM (CDT). This will allow us to reply to your email requests as quickly as possible. Thank you for understanding. ×
  • 0
epcliff

Issue with the notes

Idea

Hi,

I don't have a premium account. I don't know where to report this issue. This is critical.

Only the title of the note appear on the page. The actual content is not shown. Although on the sidebar, the actual content are there but truncated.

Please see attachment file.

 

 

 

 

2018-01-15_1256.png

Share this post


Link to post

1 reply to this idea

Recommended Posts

  • 0

First - Don't Panic! 

I've had this happen several times before. I would suggest:

1. Open EN on another device and see if the note it there. I will go from my iPad to my MacBook or to my iPhone and find the information is still in the note. 9Solves the problem for me 90% of the time)

2. If you are using EN web, open a new browser or restart your existing session and login again and check. (Restarts have worked for me everytime that option one has not.)

3. Duplicate the note or send it through Work Chat, sometimes opening the link works (shot-in-the-dark approach)

 

Good Luck.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...