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Unable to sync after installing new version


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  • Level 5*

No problem with my devices.  I don't have much sync activity, and it mostly operates in the background.

Is there any useful information in the activity log?

My solution would be to delete and reinstall

I moved the discussion to the IOS forum

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  • 2 weeks later...
  • Level 5*
1 hour ago, mode1 said:

I have this problem now - latest version on a new iPad, and the last sync was 12/15/17. I try closing/reopening, turn off iPad/restart, etc., and nothing seems to work. Suggestions?

Delete the app and reinstall

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