Can't see 4 years of notes after installing

[Sheamuso 0]

I've downloaded and installed Evernote_RELEASE_6.13.1_455785.dmg on an OSX high sierra MacBook Air. 

After logging in:

• No notes are showing after September 2013, so
• I created a new note on another device and this showed, so I have one note in Dec 2017
• My notes from the last 4 years are still visible online and other devices
• I have re-installed evernote 3 times including rebooting after removal and before installing again.

 

How do I view the last 4 years of notes?

 

Sheamus

 

[DTLow 5,736]

2 hours ago, Sheamuso said:

How do I view the last 4 years of notes?

To force a full sync
Hold the Shift and Option keys on your keyboard and click the sync icon

[Sheamuso 0]

Oh, missed your comment @DTLow, thank you that would have been a lot easier.

Instead I:

• Closed and deleted evernote
• Held down alt key + clicked help
• Could then see troubleshooting sub-menu
• Opened database folder
• Went up one level and deleted 33066058 folder beneath www.evernote.com folder
• Re-installed evernote, and can now see notes

[DTLow 5,736]

2 hours ago, Sheamuso said:

Went up one level and deleted 33066058 folder beneath www.evernote.com folder

That works too, the app simply rebuilds the database from the server

Warning: The rebuild doesn't include Local Notebooks or unsync'd notes