Ballabon 0 Posted November 20, 2017 Share Posted November 20, 2017 I seriously need help with my search. I cannot search my old notes. (I tried to use note's title / tag / note text as a keyword but nothing worked). I never had this problem before. Although I'm not exactly sure what caused the problem, this problem occurred around the time I update Evernote to my latest version - Version 6.13 (455673 Direct). FYI, I use OS X 10.11.6. I tried to uninstall and reinstall the app but no luck. Does anyone have to same issue? I guess it might due to an error in indexing of old notes. I'd really appreciate if anyone could guide me on how to solve the problem. I have a few thousands of notes in my Evernote and inability to search them is a real pain in the neck. Thank you very much. I just found another post about the search issue. It suggests that I troubleshooting with "Recreate Full Text Search Index". However, I couldn't find the troubleshooting on my menu. Weird! See the attached photo for details. Does anyone know where to find it? Link to comment
Level 5* DTLow 5,699 Posted November 20, 2017 Level 5* Share Posted November 20, 2017 5 hours ago, Ballabon said: I just found another post about the search issue. It suggests that I troubleshooting with "Recreate Full Text Search Index". However, I couldn't find the troubleshooting on my menu. Weird! See the attached photo for details. Does anyone know where to find it? Hold down the option key before selecting Help Link to comment
Level 5* JMichaelTX 4,105 Posted November 21, 2017 Level 5* Share Posted November 21, 2017 11 hours ago, Ballabon said: Although I'm not exactly sure what caused the problem, this problem occurred around the time I update Evernote to my latest version - Version 6.13 (455673 Direct). If the suggestion by @DTLow doesn't fix your issue, post back here and I'll provide instructions to downgrade to Ver 6.11.1. Link to comment
CLeon28 0 Posted November 21, 2017 Share Posted November 21, 2017 1 hour ago, JMichaelTX said: If the suggestion by @DTLow doesn't fix your issue, post back here and I'll provide instructions to downgrade to Ver 6.11.1. Link to comment
Ballabon 0 Posted November 21, 2017 Author Share Posted November 21, 2017 Thank you soooo much @DTLow and @JMichaelTX for your help. Recreating full text search index works perfectly. I really appreciate it. Link to comment
deniseh78 0 Posted June 1, 2018 Share Posted June 1, 2018 I have this same issue, yet I have no option for troubleshooting. How can I fix this? Link to comment
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