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Sync error - PERMISSION_DENIED parameter="authenticationToken"

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Unable to sync notes on my Windows 10 PC.  Activity log shows this error message:

15:21:49 [INFO ] [3152] [6704] Client synchronization started

15:21:49 [INFO ] [3152] [2524] 0% Loaded updateCount: 10022

15:21:49 [ERROR ] [3152] [2524] 0% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken"

15:21:49 [INFO ] [3152] [6704] Client synchronization finished, status: failed

15:21:49 [ERROR ] [3152] [6704] * error: Sync failed due to unexpected behavior client side


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  • Evernote Staff*

@geeek Thanks for the report. If you haven't already, try selecting File > Sign out  and logging back in. 

If that doesn't work, try these steps:

  1. Go to: https://www.evernote.com/Devices.action
  2. Find your Evernote for Windows Desktop app and select Revoke access
  3. Log back into Evernote on your PC

Let us know if that doesn't help. Thanks. 

  • Thanks 1
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