Sync error - PERMISSION_DENIED parameter="authenticationToken"

[geeek 0]

Unable to sync notes on my Windows 10 PC.  Activity log shows this error message:

15:21:49 [INFO ] [3152] [6704] Client synchronization started

15:21:49 [INFO ] [3152] [2524] 0% Loaded updateCount: 10022

15:21:49 [ERROR ] [3152] [2524] 0% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken"

15:21:49 [INFO ] [3152] [6704] Client synchronization finished, status: failed

15:21:49 [ERROR ] [3152] [6704] * error: Sync failed due to unexpected behavior client side

 

[Austin G 527]

@geeek Thanks for the report. If you haven't already, try selecting File > Sign out  and logging back in. 

If that doesn't work, try these steps:

1. Go to: https://www.evernote.com/Devices.action
2. Find your Evernote for Windows Desktop app and select Revoke access
3. Log back into Evernote on your PC

Let us know if that doesn't help. Thanks. 

[geeek 0]

Thanks for the advice.  Signing out and back in solved the problem.  I was prompted to upgrade or remove a device from my plan, which may have been the reason why I wasn't able to sync.