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Scanned Business Cards not Syncing


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Hello, Evernote peeps!

Long time user, first-time discussion poster.

I use the business card scanning feature a lot, and love it!  I somewhat recently noticed that the contacts were not syncing to my contacts on my phone like they used to.  I have tried to force the sync, I have tried turning the feature off then back on, and I have uninstalled/reinstalled the app, and still nothing!  The app responds and tells me it has synced contacts, and in the settings, everything is set up properly.

I have access granted to contact from Evernote... and I have searched the web high and low for someone else with this problem, and I think I am all alone.

I need help.  I will be at a conference in a couple of weeks and really would like this feature fully functional by then.

Any input, feedback, suggestions would be great.

PS: I did upgrade to iOS 11, and have the first update already.  I am also a premium user.

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  • 3 weeks later...

I was able to get this resolved.

In iOS, go to Settings>Contacts>Default Account

Be sure to set it to iCloud.  If it's on an Exchange account or GSuite account, it just simply will not show up in your contacts when you sync a business card to your contacts.

This fixed my issue.

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