Auto update always update the wrong folder !(install to default path C:\xxxx)

[kasim 0]

After auto update, I can't open evernote with my previous shortcut, then I recall this:  Evernote auto update alway install in C:\  , the default path !!! 

This happened from a long time ago,  why you can't detect current evernote installation path ???

 

I'd like all tools install in D:\  ., I  have to uninstall it ,and search to find a normal install package to install to D:/ again !

At least , a fresh install  would ask you to choose the  installation path, why the update can't ????

[gazumped 12,213]

Hi.  My installed path is just the standard,  so I don't tend to have bad experiences though from time to time I wind up reinstalling the app rather than just updating.  I moved your query to a votable Feature Request page to see if there's a lot of support for your request..

[Fina36 2]

I have a similar problem however in my case the updater doesn't work. It always gives errors and fails to update the product across multiple platforms.

[gazumped 12,213]

2 hours ago, Fina36 said:

fails to update the product across multiple platforms

Hi.  Errors across multiple Windows devices - are these all in one place on the same network?

[dconnet 529]

It would be great if people experiencing this could send the logs (in %TEMP%) to support (there are 2 log files). We've tried to repro here, and the upgrade left the new version installed in the old place.

[Fina36 2]

22 hours ago, gazumped said:

Hi.  Errors across multiple Windows devices - are these all in one place on the same network?

Yes.

[gazumped 12,213]

2 minutes ago, Fina36 said:

Yes.

See @dconnet's post above - I'd guess something about the network is the issue,  but it's up to Evernote whether they can fix that...

[Fina36 2]

9 minutes ago, gazumped said:

See @dconnet's post above - I'd guess something about the network is the issue,  but it's up to Evernote whether they can fix that...

On what thread do i find the note or should i simply click on the profile? Sorry friend, it's just that i am still relatively new here and a bit overwhelmed and confused

[gazumped 12,213]

Well,  the comment was

So what I was saying was - check for the log files and submit a support ticket if you're a paying user via here - https://www.evernote.com/SupportLogin.action or,  Twitter - https://twitter.com/evernotehelps if not. 

 

[Fina36 2]

19 hours ago, gazumped said:

Well,  the comment was

So what I was saying was - check for the log files and submit a support ticket if you're a paying user via here - https://www.evernote.com/SupportLogin.action or,  Twitter - https://twitter.com/evernotehelps if not. 

 

Aha Got it! Thanks a lot!