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Can't create a new password


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Hi,

I have three years of notes and data locked into an Evernote account that I cannot access.  I have tried to change my log-in about 100 times and it just won't take.  Evernote will not help me - I have gotten no response - despite several tickets lodged.  I am at my wits end, about to start a PhD with all earlier my notes trapped in the system.  If this is a ransom system then at least Evernote should tell people where to send the money and how to get their data back.  Please help me with this if anyone can.

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  • Level 5*

Hi.  If you still have this problem,  please go through the lost password process by trying to sign in at Evernote.com

If that fails,  because you no longer have access to your original email address,  please post the numbers of your support tickets here and we'll flag them for an Admin to look at.

You can also tweet Evernote via https://twitter.com/evernotehelps

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