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2-step verification not working

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So I'm trying to add 2-step verification to my account, but it's just not working. I've tried 3 times now. on 2 different phones. But it keeps giving me that message about how my input isn't the same as what was expected; "Your code doesn't match what we're expecting".

Great. So what now?

Using authy btw. And no, not going to try the google authenticator, because it sucks. And it should work fine, even with Authy.

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  • 3 weeks later...
  • Level 5*

Hi.  The classic problem with 2FA is an incorrect system clock.  If you reset the time,  does that help?  Next favorite is to uninstall / restart / reinstall your software.  If neither of those work I'd suggest you reach out to Support directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps

(We're a -mainly- user-supported forum,  so no inside details on 2FA issues anyway...)

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