JLeeH 4 Posted September 1, 2017 Share Posted September 1, 2017 I just installed Evernote on a MacBook Pro that has never had Evernote on it. The application installation went fine, but it will not sync at all. Nothing. There is a red exclamation point on the sync icon. The activity log keeps coming up with this every time it tries to sync: FindNotesToDownloadUsingBackgroundTransfers:] | Starting all operations 2017/08/31 21:56:23:097 I|* 40275 -[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke | Processing 0 notes 2017/08/31 21:56:23:614 I|* 40555 -[ENCacheManager stop] | self=<ENCacheManager: 0x7fc31be51b70> Any ideas? I've tried all kinds of web searches but haven't been able to find a problem where it won't even sync at all from the very beginning. Link to comment
Level 5* gazumped 11,652 Posted September 1, 2017 Level 5* Share Posted September 1, 2017 If you have problems with a brand new install, the best action is usually uninstall / restart your system / reinstall to check that nothing went wrong the first time. After that there are some useful checks here - How to troubleshoot syncing issues Link to comment
JLeeH 4 Posted September 1, 2017 Author Share Posted September 1, 2017 Since I couldn't find any documentation of a new Evernote install downloading NOTHING (documentation was all about update syncing problems), and I had just downloaded Evernote and nothing had happened on it, this is not what I would expect would fix the problem, but it turned out to be what did the trick. I moved the Evernote app and the Evernote folder in Library->Application Support to the trash, restarted my computer, downloaded Evernote again, and as soon as I logged in the Evernote app, all my notes downloaded. Weird. But thanks for answering my post. Link to comment
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