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Sync from pc not working


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I get a little red exclamation mark on my sync. I am using a PC with Win8. I cleaned up and reorganized my local evernote materials (notebooks, notes, etc.) and then went to sync and there is the red mark. How do I step through to fix? I should add that web evernote has all my old stuff, pc evernote has my new changes. I am connected to the internet, have premium, have the latest version, etc. I am worried about reinstalling because won't that cause me to loose my notes and organization in pc?  

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  • Level 5*

Hi.  I'd suggest you work through the usual fixes before reinstalling.  That "shouldn't" affect your notes,  but as you have a lot of unsynced data,  it does seem an unnecessary risk.

How to troubleshoot syncing issues

If you hold Ctrl and click the red "!" you should get a more detailed error message that may identify a problem note.

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