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Failed sync of a shared note


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Hello.

I received a note link through a work chat. The person who sent the link made me able to edit the note. So I edited it with my Evernote for Windows (6.5.4.4720 (304720) Public).

My edited text doesn't show up in Evernote Web like it is not being synced. Nor in any other devices. I have followed all the tips listed in: https://help.evernote.com/hc/en-us/articles/208313378-How-to-troubleshoot-syncing-issues

I have emptied the trash bin. I have made sure that I have only two devices linked. I have uninstalled and reinstalled the Windows Client. I have prayed. But nothing was of avail.

I have attached evernote log. The title of the note that doesn't sync is "2017 Estate - Andiamo a ballare in PUGLIA!"

What should I do now?

Thank you

Giorgio

Evernote_6.5.4.4720_20170712.log

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  • Level 5*

Hi.  When you received the note,  what did you do with it?  Did you move it to one of your own notebooks to edit,  or change it in a Work Chat window,  or did you 'join' a notebook to add a shared-in notebook to your own notes?

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  • 2 weeks later...
  • Level 5*

Hmmn. 

Please be aware we're not support,  just a (mainly) user-driven forum so there's a limit to how helpful we can be on systems related issues like Chat. 

(You can contact Support directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps)

If you're still having this issue,  can you check the status of that note by signing into Evernote.com via a browser?  Does it show your latest changes?

 

 

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