Level 5* tavor 668 Posted June 28, 2017 Level 5* Share Posted June 28, 2017 I have a large note (~9MB) in a shared notebook. One of the people with access to this shared notebook receives the following message repeatedly in the EN iOS app. "Note cannot be synced" "The note [note title] in [shared notebook name] is too large to sync. Edit the note to reduce its size." I created the shared notebook and added the note to the shared notebook via my account, and I do not receive this message in the EN apps I use - Windows and Android. Is there any way to resolve this issue apart from shrinking the note or removing it from the shared notebook? Link to comment
Level 5* DTLow 5,736 Posted June 28, 2017 Level 5* Share Posted June 28, 2017 25 minutes ago, tavor said: I have a large note (~9MB) in a shared notebook. One of the people with access to this shared notebook receives the following message repeatedly in the EN iOS app. That doesn't seem large for a note, and I haven't seen that error message Your sharee shouldn't have a problem syncing or viewing the note. Size limits would apply with editing; for example if they tried to duplicate the note into their own notebook Link to comment
Level 5* gazumped 11,652 Posted June 28, 2017 Level 5* Share Posted June 28, 2017 Sounds more like they have a problem with available storage space in their device. There's no way to fix the message without doing something with that note - is shrinkage a problem? Link to comment
Level 5* tavor 668 Posted June 28, 2017 Author Level 5* Share Posted June 28, 2017 I asked about storage, but the person has 2GB free on the iPhone. Link to comment
Level 5* gazumped 11,652 Posted June 28, 2017 Level 5* Share Posted June 28, 2017 Hmmn. Short term work-around, make the note public so it will open (v-e-r-y s-l-o-w-l-y)* in a browser, and send this individual the link. Longer term - talk to Support I think; I got nothing * 9MB is a big web page... Link to comment
Level 5* tavor 668 Posted June 29, 2017 Author Level 5* Share Posted June 29, 2017 Mystery solved. There were multiple attachments, and I only noticed the first one, which was 9MB. In total, the attachments exceeded 25MB. Link to comment
Level 5* gazumped 11,652 Posted June 30, 2017 Level 5* Share Posted June 30, 2017 That would explain a lot.. Link to comment
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