lost notes after signing with google

[tal honigman 0]

hi all

I would appreciate anyone's help at the moment

I am using evernote for some years now. Today I decided to log in with my google account for the first time (before that just logged on with a password). Sadly enough I lost all my notes. I understand I created unintentionally a new account, though when I follow the help orders (un clicking google sign in, logging out than signing with my password) nothing changes.

is there anything else I can do?

[gazumped 11,652]

Hi.  Unless you chose the option to log in from Google before you exited the account where you had logged in with your normal username and password,  you will have created a new account.  Try logging in again with your username and password details and you should find your notes.  Choose the Google option and try again...

[tal honigman 0]

thanks for the quick response

i've tried this several times in different variations. still, i haven't found the notes.

if you have any other idea i would be most thankfull

 

tal

[gazumped 11,652]

Hmmn.  If your notes are still missing,  best I can suggest is that you reach out to Support - directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps

[Oeh 0]

Hi there !

Seems like I have the same problem as you... Any luck on your side ? Thanks !

[augustina nguyen 0]

I did the exact same thing and I lost all of my notes for my classes. I am trying to contact Evernote but they are not online to chat and it's getting very frustrating. Let me know if it works out for you.