perrieann 0 Posted May 28, 2017 Share Posted May 28, 2017 I was wondering if anyone one had any advice on a problem that I encountered? All of a sudden I had a message on my phone screen popping up that said "evernote database corrupted". I'm not sure what it is, it keeps poping up but everything seems to be functioning normally. I uninstalled the evernote app from my phone. I wanted to contact customer support to see if its a problem with my phone, or if its a problem with evernote and how it will effect my account and security? I got a screenshot of the message and downloaded my activity log. But, when I went into the support page and clicked "report a bug", there was no link or way to make a support ticket, and I'm not a paying user...but im rly worried because I have no idea what is going on, I'm not rly good with tech. So if anyone can give me some advice on what to do, i'd really appreciate it. Link to comment
Level 5* DTLow 5,736 Posted May 31, 2017 Level 5* Share Posted May 31, 2017 On 2017-05-28 at 7:17 AM, perrieann said: I wanted to contact customer support to see if its a problem The support page you're using is for paying customers You could try Twitter @evernotehelps >>All of a sudden I had a message on my phone screen popping up that said "evernote database corrupted". I don't spend a lot of time debugging my devices My solution would be delete the Evernote app and contentsReboot the device Reinstall the app Link to comment
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