Nick Smith 10 Posted May 9, 2017 Share Posted May 9, 2017 Hi I was working away in Evernote this morning and all of a sudden every note has become 'read only'. I do not know how this happened or how to undo it. I have 15,000 notes in notebooks that aren't shared. On version . 6.4.4.4720. Checked for updates but tells me none available. I m totally screwed right no, so any help would be greatly appreciated. Thanks in advance. Link to comment
Nick Smith 10 Posted May 9, 2017 Author Share Posted May 9, 2017 Sorry guys.... think I've discovered what the problem is . Evernote was also open on my phone, so I assume there is some form of lock mechanism to save multi-editing between devices. BTW, On a separate note I am experiencing a lot of sluggishness in editing notes this last week or so. (similar to how it used to be last year) Link to comment
Level 5* gazumped 11,522 Posted May 9, 2017 Level 5* Share Posted May 9, 2017 Hi. Glad the lock issue got resolved, but we're a -mainly- user-supported forum, not a direct line to the company. You should contact Support on https://help.evernote.com/hc/requests/new if you're a subscriber, or Twitter https://twitter.com/evernotehelps if not. Which device are you getting slowdown on? And what OS is your phone? Link to comment
Nick Smith 10 Posted May 9, 2017 Author Share Posted May 9, 2017 Hi Gazumped A lot of slowdown on Windows 10 on my laptop. I have Android on my phone, but that works fine. Thanks Link to comment
Level 5* gazumped 11,522 Posted May 9, 2017 Level 5* Share Posted May 9, 2017 Hi again - you might be interested in what's going on over here - It's a good idea to reach out to support if you're having issues - the more requests they have, the more information they accumulate on what's going wrong; and the more reason for them to fix it soon... Link to comment
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