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Every note in my account ihas suddenly become 'read only'


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Hi

I was working away in Evernote this morning and all of a sudden every note has become 'read only'.  I do not know how this happened or how to undo it.  I have 15,000 notes in notebooks that aren't shared. On version . 6.4.4.4720.  Checked for updates but tells me none available.

I m totally screwed right no, so any help would be greatly appreciated. Thanks in advance.

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Sorry guys.... think I've discovered what the problem is . Evernote was also open on my phone, so I assume there is some form of lock mechanism to save multi-editing between devices.

BTW, On a separate note I am experiencing a lot of sluggishness in editing notes this last week or so. (similar to how it used to be last year)

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  • Level 5*

Hi.  Glad the lock issue got resolved,  but we're a -mainly- user-supported forum,  not a direct line to the company.  You should contact Support on https://help.evernote.com/hc/requests/new if you're a subscriber,  or Twitter https://twitter.com/evernotehelps if not.

Which device are you getting slowdown on?  And what OS is your phone?

 

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  • Level 5*

Hi again - you might be interested in what's going on over here -

It's a good idea to reach out to support if you're having issues - the more requests they have,  the more information they accumulate on what's going wrong;  and the more reason for them to fix it soon...  ^_^

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