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Evernote is literally unusable in Windows 10 with a Surface

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Your product is complete garbage now.  I have one of the best laptops available and your app will not work.  At all.  It crashes literally any and every time I open the app.  It will open.  I click a note to open it, it freezes.  I've installed 3 times to no avail.


Your support system is complete garbage as well.  I'm within chat hours, chat is not available.  No way to submit a form on the website.  It's like you purposely don't want to help anyone.


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  • Level 5*

Hi.  For the record,  we're a -mainly- user-supported forum providing suggestions for fixes and work-arounds for those with a certain level of tech issue.  Evernote developers read these pages,  but for direct contact you're better off raising a support ticket if via https://www.evernote.com/SupportLogin.action if you're a paying customer or tweet them at https://twitter.com/evernotehelps if not.

As to 'unusable' - Have you tried to download the desktop version from Evernote.com or use the web option by signing in on the website?  I've used Evernote on a friend's Surface without any issues...  (If you did download from Evernote.com,  try uninstalling,  restarting and reinstalling again...)

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