Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×

Bug report: cannot delete pdf pages inserted by pasting


Recommended Posts

Evernote consistently stuck when I inserted a pdf page by pasting. The bug can be trigged by the following steps:

1. Open a pdf using mac default pdf viewer: preview

2. Copy using command +c, or click edit->copy

3. Enter evernote, create an empty note, and past using command + v. The copied pdf page will show in the note

4. Use back space to delete the pdf page just pasted.

Now evernote will stuck forever.

Task manager shows:

Link to post
  • Level 5*

 

1 hour ago, lein said:

Use back space to delete the pdf page just pasted.

Now evernote will stuck forever.

It works for me

About the copy step.  Are you actually selecting anything?
By default, I'm getting the first page as an image
If I select-all, I get each page as an image

Link to post
6 minutes ago, DTLow said:

 

It works for me

About the copy step.  Are you actually selecting anything?
By default, I'm getting the first page as an image
If I select-all, I get each page as an image

Thanks for replying. I didn't select anything, but the current page of the pdf indeed showed up in the notes. I cannot use evernote even after restart it. I have to delete the post through the web interface to make my mac evernote work. Maybe my local notes database is broken. I reinstalled evernote and the problem persists. If it works for you. This could be a environment problem.

Link to post

If I don't edit anything, evernote is OK. I synced the notes and downloaded the synced pdf file from web interface. The downloaded file is empty. This could mean that the pdf data seems to be inserted and can be viewed properly in the desktop evernote, but the inserted data is actually not recognized by evernote. So I will just do attaching pdf instead of copy and paste.

Lei

 

Link to post
  • Level 5*
9 minutes ago, lein said:

I reinstalled evernote and the problem persists. If it works for you. This could be a environment problem.

I don't have an answer but you could be right about a database problem.

You might try deleting the database and let it be rebuilt from the servers.
Warning: the rebuild doesn't include local notebooks or unsynced notes

The app AppCleaner is recommended to do a complete delete of Evernote, database etc

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...