[help]My Evernote sync failed.

[watsonli 1]

Hi there.

I am Using Evernote Mac 6.11，It is failed to sync with other device in my office.

My office is using http proxy,  I am sure the proxy is work, beause I can access internet， for example, I can access this forum from web browser.  I can also access chinese version www.yinxiang.com from web browser.

Here is the part of Active log:

********
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* For example, the titles of some of your notes may be mentioned in this log file.
* When providing log information, feel free to edit the file to remove anything
* you do not want to send us.
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  Version: Evernote Mac 6.11 (454874)
   Locale: en-CN-CN
       OS: 10.12.3
   WebKit: 602.4.8
  WebCore: 602.4.8
 Username: 19561662
    Email: 19561662@qq.com
Mac Model: MacBookPro13,3
 CPU Type: Intel
CPU Count: 8
CPU Speed: 2.700000 GHz
      RAM: 16.000000 GB
     Date: 2017-04-24 08:06:16 +0000

...

2017/04/24 15:51:39:907 I|*   -[ENSyncEngine _syncStarted]  | Sync started.
2017/04/24 15:51:39:907 I|*   __80-[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:localChangeIds:]_block_invoke  | Contacting Evernote server...
2017/04/24 15:52:39:911 E|*** __70-[ENCoreMessageSyncEngine _considerSyncingViaNoteStoreWithCompletion:]_block_invoke.360  | CoreMessage caught : TTransportException: Error loading HTTP request
  userInfo = {
    error = "Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\" UserInfo={NSUnderlyingError=0x608000848c70 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 \"The request timed out.\" UserInfo={NSErrorFailingURLStringKey=https://app.yinxiang.com/shard/s54/notestore, NSErrorFailingURLKey=https://app.yinxiang.com/shard/s54/notestore, _kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4, NSLocalizedDescription=The request timed out.}}, NSErrorFailingURLStringKey=https://app.yinxiang.com/shard/s54/notestore, NSErrorFailingURLKey=https://app.yinxiang.com/shard/s54/notestore, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.}";
}
2017/04/24 15:52:39:911 E|*** -[ENSyncEngine(Errors) _handleEDAMCallException:]  | TTransportException: Error loading HTTP request
  userInfo = {
    error = "Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\" UserInfo={NSUnderlyingError=0x60800045fa10 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 \"The request timed out.\" UserInfo={NSErrorFailingURLStringKey=https://app.yinxiang.com/shard/s54/edam/user, NSErrorFailingURLKey=https://app.yinxiang.com/shard/s54/edam/user, _kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4, NSLocalizedDescription=The request timed out.}}, NSErrorFailingURLStringKey=https://app.yinxiang.com/shard/s54/edam/user, NSErrorFailingURLKey=https://app.yinxiang.com/shard/s54/edam/user, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.}";
}
2017/04/24 15:52:39:911 I|*   -[ENAccountContext syncEngineDidStop:]  |
2017/04/24 15:52:39:912 I|*   -[ENCacheManager startWithBackground:]  | self=<ENCacheManager: 0x600000353350>
2017/04/24 15:52:39:912 I|*   -[ENSyncEngine _syncStoppedWithErrors:]  | Sync complete. No errors.

[watsonli 1]

I found a clue

If I use proxy directory, sync works perfectly; 

But If use proxy automatic configurationm, sync cannot work! 

Is it a bug?

[gazumped 11,652]

Hi.  Is your account with Yinxiang.com or Evernote.com?  Looks like you found that Evernote doesn't play well with proxies...

[watsonli 1]

在 4/27/2017 在 AM3點50分, gazumped說:

Hi.  Is your account with Yinxiang.com or Evernote.com?  Looks like you found that Evernote doesn't play well with proxies...

My account is with Yinxiang.com.  I think it doesn't play well with pac file. However,   it does play well with normal http proxy.