Jump to content
  • 0

Issue Report: notes moved from a notebook to default notebook


Eduardo Estefano

Idea

I have had two customers reporting this issue. One is on Mac /IOS and the other is on Windows / Web / Kindle. So I guess it is something in the back end / syncing services.

They report that they place notes into shared notebooks (shared by a third party) and then after a while, the notes are moved to their default notebook. The move is not instant and the other party is not moving the notes as the default notebook is not shared.

What could be happening?

Link to comment

1 reply to this idea

Recommended Posts

  • Level 5*

Hi.  Sounds very odd..  were the notes in both cases shared from the default notebook to the shared notebook and then mysteriously moved back?  Did the indivduals involved notice whether their notes were synced up to date?

Seems like these two either copied the notes rather than moving them,  had their databases update backwards to a time before the notes were shared,  or for some reason some oddity of the system jumped the files back.

Certainly worth reporting to Evernote via https://help.evernote.com/hc/requests/new (if paying members - premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps

Short term I'd suggest restarting Evernote and/ or the devices they're using,  and if that doesn't help,  uninstalling and reinstalling the app.


 

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...