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gkirk

two factor authentication google login nightmare...

Idea

I just created a new account linked to my google account for authentication via the web app. I turned on two factor authentication via text and google authenticator (for some reason it made me do both). 

I can't log into the OSX app via my google account. Attached is the relevant activity log. It just keeps alternating between a network error or a bad response from google? 

So i figure that maybe the problem is that two-factor authentication just doesn't work. So i go back to the web app to turn it off.. I need a password to access those parts of the settings **a password that I've never created**. 

So I'm kind of at a loss. I think I basically need to delete my account and start over. 

Summary: Maybe google authentication is down. But the web settings aren't accessible from a google-linked account because you never create a password for it.

 

Also, I'm sorry if I don't know where to put this. From the support site where it suggests making a support ticket ... there is no way to make a support ticket. Is there a "create support ticket" button missing? Or is logging bug reports a premium feature?

https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617

 


********

  Version: Evernote Mac 6.10 (454267)
   Locale: en-US
       OS: 10.11.6
   WebKit: 601.7.8
  WebCore: 601.7.5
 Username: <not signed in>
    Email: <not signed in>
Mac Model: MacBookPro5,3
 CPU Type: Intel
CPU Count: 2
CPU Speed: 2.800000 GHz
      RAM: 8.000000 GB
     Date: 2017-03-24 12:45:42 +0000

2017/03/24 08:44:32:870 I|*   -[ENLoginWindowController signInWithGoogle:] main | Fetching configuration for issuer: https://accounts.google.com
2017/03/24 08:44:36:772 I|*   -[ENLoginWindowController startModalAuthProcessWithRequest:callback:] main | Auth flow session response: 1
2017/03/24 08:44:36:966 I|*   -[ENAuthenticator doAuthentication]  | Authenticating with Google service provider / Evernote to www.evernote.com
2017/03/24 08:44:37:278 W|**  -[ENAuthenticator handleAuthCallException:]  | <EDAMSystemException: 0x7fb18bb59340; errorCode = 4; message = NullPointerException; rateLimitDuration = (null);>

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