Jump to content
  • 1

Worst Note Taking Product


pasqua.m

Idea

I have tried for almost 3 months now to get used to Evernote, but it is the worst product I have ever used. For instance, WHY DOES THIS TEXT BOX ON A FORUM HAVE MORE FORMATTING OPTIONS THAN THE PREMIUM PRODUCT YOU ARE SELLING?! I should just take my notes on this forum for free. It takes me an unreasonable amount of time to use sub- and superscripts because when I subscript and try to continue typing, everything remains in subscript...so I subscript the part I want and then uncheck subscript--but wait a minute--now everything I just formatted has changed on its own. For example, I am trying to write C2H4Fwhich I can EASILY do in this text box, but in Evernote for Mac it turns from C2H4F to C2H4F when I highlight Fluorine and uncheck subscript. On a different but related note, and as others have mentioned, why is there not even a strikethrough shortcut option? That option has been available on every note taking product since word processing software was invented. 

Oh and why in baby Jesus's name can't you unlock grid placement for images. It would be brilliant if I could affix an image next to the note rather than only above or below text. Not only is it easier to reference side-by-side, but then your users could have a better look at notes below. Like these are basic functions I can get on OneNote which I was using for free before paying for this trash software. The reason I switched was because of the positive reviews I found online, but they must have been for PC/Android because your Mac interface is abysmal. 

Also, you have different notebook stacks, but you aren't able to color code them. If I were to go to a store and they only sold one color of notebooks, that store probably sucks or isn't in the business of selling note taking products. Are you in the business of selling note taking products?

Another reason why I'm absolutely infuriated is because I checked your return policy, and would you look at that, you don't do refunds on downloadable content, so thanks for that. I can't even ask for a refund. So moving forward, as a customer, here's what I would like to see: (A) a refund of my money or (B) you get your ***** together in the next 9 months and update your Mac software. 

Screen Shot 2017-03-17 at 10.56.37.png

Link to comment

4 replies to this idea

Recommended Posts

  • 0
  • Level 5*
3 hours ago, pasqua.m said:

Another reason why I'm absolutely infuriated is because I checked your return policy, and would you look at that, you don't do refunds on downloadable content

Can't help on your overall unhappiness, but I was wondering about your "downloadable content" reference.  For me, the downloaded software is free.  I pay to upgrade my account to a premium level, and I understand there's a refund period for that

  • Refunds: Direct credit card payments can only be refunded within 30 days of purchase. Direct debit and SEPA paymentscan be refunded within 8 weeks of debit from your bank account. If Evernote issues a full refund of the amount we received, ...
Link to comment
  • 0

Yes, the software itself is free, but I was speaking primarily of the premium subscription. I'm a wee bit fed up with Evernote so I probably wasn't as clear as I could have been. This is the site I was referring to and the policy I was speaking to is the last paragraph that I've included below https://evernote.com/market/returns/
 

The Evernote Market – Return Policy
"We do not accept returns or provide any refunds for purchases of Evernote Premium, Evernote Business, e-Books, or any other product available to you for use or download immediately after purchase".

Link to comment
  • 0
  • Level 5

Evernote shut down the market a year ago. It was used to sell incredibly expensive scanners and men's socks. Don't ask why. The premium and plus memberships for the software are not controlled by the Market. Yes, it is confusing and not a very smart move by the former management at Evernote.

http://www.theverge.com/2016/2/1/10890562/evernote-market-shut-down-moleskine-notebook-2016

I don't understand Evernote's logic to maintain a website for a product line that is dead.

Link to comment
  • 0
7 minutes ago, jbenson2 said:

Evernote shut down the market a year ago. It was used to sell incredibly expensive scanners and men's socks. Don't ask why. The premium and plus memberships for the software are not controlled by the Market. Yes, it is confusing and not a very smart move by the former management at Evernote.

http://www.theverge.com/2016/2/1/10890562/evernote-market-shut-down-moleskine-notebook-2016

I don't understand Evernote's logic to maintain a website for a product line that is dead.

 

Ahhh, ok. I did turn a brow when I saw the "Market" piece but had figured it was just a business thing where they use different names for different functions but it's still kind of all the same thing in a way. Like Alphabet to Google to Google Play. Either way, thanks for the info. I'm way past the 30 days anyway. 

  • Like 1
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...