Habibians 3 Posted March 13, 2017 Share Posted March 13, 2017 Hello Evernote Community, I tried searching the forums for this but was unable to find what I was looking for. Apologies if this has already been discussed. I recently noticed that some information on a note that I actively work on is missing and I really need it back. I was wondering if I purchase Evernote Premium if I'd be able to recover that information. I'm not sure if purchasing premium would allow me to retroactively give me access to note history BEFORE upgrading to premium or what. Any info you can provide would be much appreciated. Thanks, Habib Link to post
Level 5* gazumped 7,898 Posted March 14, 2017 Level 5* Share Posted March 14, 2017 Hi. The archive process is always ongoing - so if you purchase access now, you can get note history back to the first time you used the account. Note details have to be in place on the server for a short while before they are archived, so notes have to have been synced before they can be archived (obviously). There is a slight risk that recent details may not have been backed up, but it's always worth a try if you want to recover valuable information... 2 Link to post
Level 5* DTLow 5,106 Posted March 14, 2017 Level 5* Share Posted March 14, 2017 18 hours ago, Habibians said: I'm not sure if purchasing premium would allow me to retroactively give me access to note history As per @gazumped, if the notes were on the server long enough to be backed up (runs several times a day), you will be able to retrieve them. The backups run all the time, for all account levels Note; you can subscribe for a single month 2 Link to post
Habibians 3 Posted March 14, 2017 Author Share Posted March 14, 2017 Thanks, everyone. I was able to recover my notes! Have a wonderful day. 3 Link to post
Level 5* tavor 638 Posted March 14, 2017 Level 5* Share Posted March 14, 2017 How long are the archives kept? In other words, if I delete a note (or part of a note's contents), how long does that data sit in the cloud? Link to post
Level 5* gazumped 7,898 Posted March 14, 2017 Level 5* Share Posted March 14, 2017 32 minutes ago, tavor said: How long are the archives kept? In other words, if I delete a note (or part of a note's contents), how long does that data sit in the cloud? AFAIK it's there forever.. I just checked a note from 2011 which has some original content saved. And locked up my system... (This is the backup laptop with sync-on-demand)... Link to post
Level 5* DTLow 5,106 Posted March 14, 2017 Level 5* Share Posted March 14, 2017 7 hours ago, tavor said: How long are the archives kept? In other words, if I delete a note (or part of a note's contents), how long does that data sit in the cloud? Warning: Note History is deleted when the note is expunged (deleted and emptied from the trash) edited: Note History is also deleted in the note is moved to a Local Notebook 1 Link to post
Level 5* tavor 638 Posted March 15, 2017 Level 5* Share Posted March 15, 2017 3 hours ago, DTLow said: Warning: Note History is deleted when the note is expunged (deleted and emptied from the trash) Makes sense. I suppose moving the note from a sync'ed notebook to a local notebook would also wipe the note's history. So if you had a note the way you wanted it and wanted to restart the history for some reason, move it to a local notebook for a day (presumably more than sufficient for EN to detect the missing note and wipe it from the archives), then move it back to a sync'ed notebook? Link to post
Level 5* DTLow 5,106 Posted March 15, 2017 Level 5* Share Posted March 15, 2017 25 minutes ago, tavor said: I suppose moving the note from a sync'ed notebook to a local notebook would also wipe the note's history. So if you had a note the way you wanted it and wanted to restart the history for some reason, move it to a local notebook for a day (presumably more than sufficient for EN to detect the missing note and wipe it from the archives), then move it back to a sync'ed notebook? I just tested it, and the Note History was instantly deleted (after syncing) 2 Link to post
Level 5* tavor 638 Posted March 15, 2017 Level 5* Share Posted March 15, 2017 3 minutes ago, DTLow said: I just tested it, and the Note History was instantly deleted (after syncing) Thanks for confirming via test for this lowly Plus user! 1 Link to post
godisinyou 0 Posted July 5, 2018 Share Posted July 5, 2018 I am in a similar situation -- so does purchasing premium recover lost notes? Link to post
Level 5* gazumped 7,898 Posted July 7, 2018 Level 5* Share Posted July 7, 2018 On 7/5/2018 at 1:08 AM, godisinyou said: I am in a similar situation -- so does purchasing premium recover lost notes? There are no guarantees, but you will certainly be able to look back on all previously synced versions of the content. Link to post
Level 5* DTLow 5,106 Posted July 7, 2018 Level 5* Share Posted July 7, 2018 On 7/4/2018 at 5:08 PM, godisinyou said: I am in a similar situation -- so does purchasing premium recover lost notes? Premium accounts have access to Note History data. This is a version backup of notes. If the note is "lost", you won't be able to access versions of the note. Link to post
Madison Grace 1 Posted December 28, 2020 Share Posted December 28, 2020 Thanks for this post! So glad that there's note history for notes created before purchasing Premium, because that saved my bacon! 1 Link to post
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