SGC 0 Posted March 1, 2017 Share Posted March 1, 2017 My monthly data limit was reset to 60 MB this morning at Mar 1st, 2017 at 3:00 AM EST. I have created 6 notes after that between 4:45-4:52 AM Mar 1st 2017totaling 229 KB. That is 3.8% of 60 MB But my account says I have used 31.8 MB (or 53% of my limit), can you explain this discrepancy? My ticket # is 2032820 Thanks in advance, Sonal Link to comment
Level 5* gazumped 11,652 Posted March 1, 2017 Level 5* Share Posted March 1, 2017 Hi. This is a mainly ;supported forum, and we have no access to your ticket. If your usage data comes from the online account information however, it will be accurate; it's a count of how much data has been sent to your account. If the usage information comes from your local device(s) it will be an estimate only - hence the difference. I'd suggest you wait for a detailed response from Support. Link to comment
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