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Not receiving the reminder e-mail for the notes


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Posted

Good Day,

during the last week, using the latest version of Evernote in my Samsung Galaxy J3 (2016), when I create notes with a reminder set on them, I don't receive any e-mail on the day where the reminder is set.

The option in the control panel of Evernote, under the tab reminders, is obviously set on.

I'm using the latest version of Evernote and there are not updates.

The e-mail is not in the spam and i've not active filters in my Gmail account.

Please can you help me? Maybe is a bug of the latest version.

I'm using the Evernote Widget in my phone, for adding notes and reminders on them.

Thanks a lot for the support.

Best regards,

Niccolò Patriarchi

  • Level 5*
Posted

Hi.  There's not a lot of tech fixing available in the mobile apps - have you tried uninstalling and reinstalling Evernote?  My email reminders are still working fine.

  • Level 5*
Posted
On 2017-02-15 at 0:32 AM, Niccolò Patriarchi said:

I don't receive any e-mail on the day where the reminder is set.

Reminder email is one thing that works without fail for me.

You already covered checking the spam filter.  
The only other thing I can suggest is checking your email address in your account settings. 
Do you receive other email from Evernote?

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