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Business card images sporadically not showing up


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I have used evernote to photo about 160 business cards. 

In the Notebook view, all cards show a thumbnail on the right hand side of the screen on my phone (Android)

However, when I click on them on the phone, a few don't show the image.  Nice to have the image to correct the OCR. 

Similar behavior on the PC, some of the Notes in this folder don't display the picture, even though it's present on the phone Notebook view

Thanks

Chris

 

 

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  • Level 5*

Hi.  We're not Evernote as such,  just a (mostly) user-supported forum;  if you're a paying subscriber it's a good idea to contact support directly at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or anyone can message them on Twitter via https://twitter.com/evernotehelps

With 160 pics plus OCR your phone has quite a volume of data to upload to the server,  and it might take a little while for that to shake out into normal operations.  If you give it 24 hours and the no-shows persist,  I'd suggest raising a support request.  You could also try re-scanning those cards (if that's practical) to check whether it might have been some sort of temporary glitch that stole your pictures.  If you have a huge batch of cards again,  it's maybe worth scanning them 10 at a time rather than all in one!

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