Outlook for iOS - Evernote URGENT

[drkempnh 7]

Today I have been problems using the new Evernote add-on and followed up for Microsoft support. They said to contact Evernote,

Error message

Internal error. Please, try again and contact the Evernote Support.

Evernote for Outlook is also not working within Outlook 2016 and won't sync emails to Evernote.

 

[gazumped 11,665]

Hi.  We're a (mostly) user-supported forum,  not Support as such - contact them directly if you're a paying subscriber at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps

Meantime - there's not a lot of teching available on mobile clients - you could try uninstalling and reinstalling the app,  or if the issue is to do with the recent upgrades in Evernote for iOS 8.x there's a much longer thread containing various options including a roll back to an earlier version...

 

[drkempnh 7]

Thank you for the suggestions.  I am a Plus member so I had to submit a ticket and will have to wait for supports response.

I am getting the same error in the iOS and Windows 10 environment.

 

 

[drkempnh 7]

@Apixel1234

I had the same issue with the iTunes password prompt on my iPad.  Contacted Apple and they had me do the following

1. Sign out of iCloud and iTunes & App store.

2. Power off

3. Restart your iPad and sign back into iCloud and iTunes.

It resolved the issue.

Please note: It is not an Evernote issue.  Also, for a problem like this you can contact Apple even if you aren't a subscriber to AppleCare

[drkempnh 7]

It appears the issue I had with Evernote syncing in Outlook 2016 (Windows 10) and Outlook for iOS has been resolved!

Never received a response from Evernote support so I am assuming it was a larger system issue.