RachelZel 0 Posted February 10, 2017 Share Posted February 10, 2017 I recently downloaded Evernotes (on Saturday). I shared my notes with 2 people. They have since tried to send me chats but they are getting an error message and I am not receiving any messages. I also noticed that I am not being notified when a person I have shared my notes with has opened/looked at the notes. How can I get this fixed? Link to comment
Level 5* Solution gazumped 8,511 Posted February 10, 2017 Level 5* Solution Share Posted February 10, 2017 Hi. We've been told that new accounts don't have their work chat enabled immediately. There's a short waiting period to ensure that new accounts aren't being used for spamming purposes. Give it 24 hours and you should find things are up and running... Link to comment
Matt W. 174 Posted February 12, 2017 Share Posted February 12, 2017 @gazumped is very much correct in this. You will be Work Chatting in no time though! Link to comment
vitorajo 0 Posted March 2, 2017 Share Posted March 2, 2017 HI Im new to evernote too, and I've had it for almost a week now and the chat still isn't working?? Any help????? Link to comment
Level 5* gazumped 8,511 Posted March 2, 2017 Level 5* Share Posted March 2, 2017 10 hours ago, vitorajo said: HI Im new to evernote too, and I've had it for almost a week now and the chat still isn't working?? Any help????? Hi - I'd suggest you contact support directly if you're a paying subscriber at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps There's no set period as far as we know before Chat goes live on a new account - just keep trying! Link to comment
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