RachelZel 0 Posted February 10, 2017 Posted February 10, 2017 I recently downloaded Evernotes (on Saturday). I shared my notes with 2 people. They have since tried to send me chats but they are getting an error message and I am not receiving any messages. I also noticed that I am not being notified when a person I have shared my notes with has opened/looked at the notes. How can I get this fixed?
Evernote Expert gazumped 12,642 Posted February 10, 2017 Evernote Expert Posted February 10, 2017 Hi. We've been told that new accounts don't have their work chat enabled immediately. There's a short waiting period to ensure that new accounts aren't being used for spamming purposes. Give it 24 hours and you should find things are up and running...
Matt W. 174 Posted February 12, 2017 Posted February 12, 2017 @gazumped is very much correct in this. You will be Work Chatting in no time though!
vitorajo 0 Posted March 2, 2017 Posted March 2, 2017 HI Im new to evernote too, and I've had it for almost a week now and the chat still isn't working?? Any help?????
Evernote Expert gazumped 12,642 Posted March 2, 2017 Evernote Expert Posted March 2, 2017 10 hours ago, vitorajo said: HI Im new to evernote too, and I've had it for almost a week now and the chat still isn't working?? Any help????? Hi - I'd suggest you contact support directly if you're a paying subscriber at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or message them on Twitter via https://twitter.com/evernotehelps There's no set period as far as we know before Chat goes live on a new account - just keep trying!
Recommended Posts
Archived
This topic is now archived and is closed to further replies.