Battlestar-Jeff 1 Posted February 3, 2017 Share Posted February 3, 2017 At the end of 2016, I upgraded to an Evernote paid level. Am I sorry I did! I only have 152 notes, and every time I now try to open Evernote, it freezes (beach-balling) for about 3 minutes ... then crashes. It's unusable. On the rare occasion that Evernote does not crash, when I try to move a note to a different folder (typically with a PDF attached), THEN it crashes. I am using Evernote Version 6.10 (454269 App Store) on a "Late 2012" iMac i7 with 32GB RAM. I am running Yosemite v 10.10.5. A crash log from just now is attached. This is so disappointing as I have been a "free" user of the program for probably 10 years. Yerkey_Crash_Log-20170203.txt Link to comment
Level 5* DTLow 5,736 Posted February 3, 2017 Level 5* Share Posted February 3, 2017 12 minutes ago, Battlestar-Jeff said: At the end of 2016, I upgraded to an Evernote paid level. Am I sorry I did! I only have 152 notes, and every time I now try to open Evernote, it freezes (beach-balling) for about 3 minutes ... then crashes. It's unusable. This is a user discussion forum. You should open a support ticket at Contact Evernote Support As a user, I can tell you the app crashing is unusual The standard self help is delete the app and database; Reinstall the app and let the database be rebuilt from the servers Warning: The rebuild doesn't include Local Notebooks or unsynced notes I use app AppCleaner to do a complete delete Link to comment
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