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Evernote v8.0.4 for iOS Released

cifip

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cifip

cifip 266

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Hi all,

Thank you for your continued feedback. We released v8.0.4 this morning with performance improvements, fixes for top crashing issues, and a fix for some notes not loading in the note editor.

What's fixed in 8.0.4:

  • Performance improvements with note loading
  • Some notes that would appear as blank will now load
  • Crash on launch observed by some users - due to issues with some saved searches
  • Crash when viewing a PDF on iPad and rotating the device - we have an updated PDF viewer that fixes this issue
  • Crash when submitting a support ticket

You can download the Evernote for iOS app from the App Store.

As always, please let us know what you think.

Cheers!

P.S. We continue to troubleshoot the prompt for App Store sign-in issue that some users are seeing.

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stuball

stuball 12

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On 2017-02-03 at 9:49 AM, righteousdork said:

I'm running on an iPhone 6 and can confirm the following:

  • Crashing still occurs at random intervals.  Sometimes you try to resume using the app and it just kicks you back to the home screen.
  • Still seeing popup for iTunes login
  • Some of my saved searches that are shortcuts don't show up in Shortcuts.  They're over in Search.
  • Sometimes the app just freezes without crashing.

I've been pretty patient and calm about the whole thing.  I'm not going to get on here and make demands and threaten leaving.  I do have some SERIOUS concerns though.  It's obvious at this point, something went very wrong during the QA phase for this product.  I mean, did anyone even beta test this thing on an iPhone6?  How long did beta-testing go on?  What about internal Evernote testing?  Is it like 1 person?  I don't want heads to roll over this.  We all make mistakes.  But maybe it's time to beef up the staff in that area or change some policies or something.  This is getting kind of ridiculous.    

I have iPhone 7 and all you mention found  here too, and on iPad Mini 4

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DTLow

DTLow 5,680

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On 2017-02-02 at 2:00 PM, csihilling said:

my previously working shortcuts got hosed.

You had me alarmed about hosed shortcuts

Not hosed; but not visible either
The saved search is still available so I can access them via the Search icon

I also recreated some of my searches and created new shortcuts

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humanengr

humanengr 45

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Posted
1 hour ago, Uncle Bob said:

You just don't get it. 

Claiming that a large user base should avoid updates is laughably absurd. …

THE ENTIRE REASON AUTO UPDATE IS A THING IS THAT IOS APPS SHOULD JUST WORK. 

Exactly.

No other iOS app gets such a pass.

 

7 hours ago, DTLow said:

My intent is to encourage users to protect themselves by turning off auto update

Such encouragement requires users to expend more effort because of an app's poor quality assurance (updating apps individually, monitoring forums, …); fosters habits at EN that further this trend; drives customers to other products; and degrades the whole platform.

Naive and harmful, @DTLow

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DTLow

DTLow 5,680

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4 hours ago, humanengr said:

Naive and harmful, 

Did we not learn anything from an automatic upgrade to v8.0  The software had serious bugs; features were no longer available

-----------------------

We've heard the opinions, and I'm done with trying to protect users from v8.0

Evernote has released v8.1 and it seems a more stable release.  Not much negative feedback but be aware that features were removed in v8, for example Presentation Mode

 

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Matthewsmithcomments

Matthewsmithcomments 7

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Posted
2 hours ago, cifip said:

Hi all,

Thank you for your continued feedback. We released v8.0.4 this morning with performance improvements, fixes for top crashing issues, and a fix for some notes not loading in the note editor.

What's fixed in 8.0.4:

  • Performance improvements with note loading
  • Some notes that would appear as blank will now load
  • Crash on launch observed by some users - due to issues with some saved searches
  • Crash when viewing a PDF on iPad and rotating the device - we have an updated PDF viewer that fixes this issue
  • Crash when submitting a support ticket

You can download the Evernote for iOS app from the App Store.

As always, please let us know what you think.

Cheers!

P.S. We continue to troubleshoot the prompt for App Store sign-in issue that some users are seeing.

Matthew Smith

I've just downloaded the new version for iPhone 7.

I normally sort my reminders within a list manually dragging them into an order I like.

This functionality appears to have been removed. Please help me find it .....I must be missing something....surely it's not been removed?

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evb

evb 30

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Posted
5 minutes ago, humanengr said:

Note the lack of 1) apology for past behavior and 2) commitment to refrain from doing same for future releases.

Unfair. DTLow is not an Evernote employee, just an active user with much EN experience. I am grateful for insights he is sharing with us.

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DTLow

DTLow 5,680

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54 minutes ago, humanengr said:

 Note the lack of 1) apology for past behavior and 2) commitment to refrain from doing same for future releases.

I will be continuing my posts to protect users from issues in future releases, and I welcome such posts from other users.

No apologies for this

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PaperQueen

PaperQueen 49

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Posted
13 hours ago, DTLow said:

I have automatic backups turned off.  I  update my software only after I have read the reviews and I know the issues

 

10 hours ago, humanengr said:

Not a viable strategy for most customers or for EN.

But it *is* the most reliable approach to avoid loss of data and/or functionality. Early adoption of EN rollouts comes with inherent risk, as has been proven again by v8.x.

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DTLow

DTLow 5,680

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On 2017-02-02 at 0:13 PM, Matthewsmithcomments said:

I normally sort my reminders within a list manually dragging them into an order I like.

This functionality appears to have been removed. Please help me find it .....I must be missing something....surely it's not been removed?

Looks like reminder manual sorting has been removed for IOS
We only have two options, the default reminder date sequence or the standard title/createdate/update sequence

Note: from the Release Notes

What's coming soon:
  • Reminders enhancements
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Matthewsmithcomments

Matthewsmithcomments 7

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Posted

Surely this is madness!! I have 3500 notes

i use the app every 5 mins

i constantly re order my reminder list manually (drag and drop)

and now I can't do....you removed it!

IT has to be one of the most basic functions in an organisational tool. 

PLEASE, please please can you escalate this to your technical director, developer team, Helpdesk director and CEO as this must be a massive oversight that will cost you 1000s of users very fast

please help

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Crowbar

Crowbar 8

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Posted

I am commenting on 8.0.4 on iphone 6s.
Yes, I can confirm the iTunes login request.
Yes, I can confirm the "cut short" saved searches.
Yes, I can confirm the missing short-cuts.
Yes, i can conform that I like the 7.xx version better / don't like 8.xx

No, I am not happy and wait for the next (hopefully) super-improved release.
For now, I find it to complicated to move to OneNote, but I checked.

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DTLow

DTLow 5,680

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3 minutes ago, Matthewsmithcomments said:

Surely this is madness!! I have 3500 notes

I have about 20 open reminders;  3500 does seem like madness :)

I never felt the need to re-order my reminders

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CalS

CalS 5,013

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6 hours ago, DTLow said:

You had me alarmed about hosed shortcuts

Not hosed; but not visible either
The saved search is still available so I can access them via the Search icon

From a shortcut perspective my definition of hosed:  if once they were there and then they are not.  And this is from 8.0.3 to 8.0.4, not from v7.  Unless no saved searches in shortcuts on IOS is a new feature.

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DTLow

DTLow 5,680

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19 hours ago, hernanballesteros said:

Finally, I have the right to express my complaints (other users have done so without specifically commenting on this latest version of EN)

Of course you do; there's a general discussion forum at https://discussion.evernote.com/forum/53-evernote-general-discussions/

This discussion is about feedback on the 8.0.4 release, but you're also welcome to start a new discussion in this forum (IOS Feedback) https://discussion.evernote.com/forum/215-ios-product-feedback/

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FireManTTSOM

FireManTTSOM 6

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Posted
17 hours ago, cargoblues said:

Yes you're right, for now my notes are married to EN. But I've read somewhere on this forum that there is a way to export EN notes to ON. The problem is I liked EN and if I've chosen EN it was because of the originality of this app. Cleaver and powerful with a hint of fun were the words to describe it when I talked to friends about EN. That's a pity.

This is a good example to have a better option and not get caught with our pants down again. Should have stayed with the big guys, less options but works.  

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DTLow

DTLow 5,680

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On 2017-02-02 at 1:05 PM, Matthewsmithcomments said:

I re order the reminders constantly in the day as my priorities change.

For me, the purpose is to remind me on a specified day/time

This changing priorities seem like task management stuff
I copy my task notes list into my daily journal, and I adjust the list as my priorities change

Not sure what the outstanding work on reminders is; possibly it includes manual sequencing

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humanengr

humanengr 45

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Is anyone else seeing crashes in 8.0.4 when opening notes in notebooks shared from other accounts? Are there particular conditions under which this occurs? Not sure when this began -- maybe from 8.0 -- but I haven't focused on this separately from the other crashes.

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DTLow

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1 hour ago, FireManTTSOM said:

This is a good example to have a better option and not get caught with our pants down again. Should have stayed with the big guys, less options but works.  

Not sure who "the big guys" are, but there's certainly no problem exporting our data

Everyone has the option to upgrade; not upgrade; or not use Evernote.

Whatever you decide, have a backup plan

>>Anyone find a better option please post.

Hold off upgrading until a more stable release that you're happy with

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DTLow

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3 minutes ago, Matthewsmithcomments said:

Hi DT are you on the Evernote team? Or just a user?

Evernote user like yourself

This is a user discussion forum but Evernote Staff occasionally pop in
- they are clearly identified in the sidebar

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cargoblues

cargoblues 29

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23 hours ago, iamhondo said:

I've made that same comment about users hating any new interface, and then treasuring it after it's replaced by a newer interface. That happens.

I don't think that applies here. The commentary about missing, and non-functional features has been very specific. The performance issues can't be dismissed. The nuisance sign-ins don't make any sense. The user criticism of the new interface is pointed, specific, and grounded.

Meanwhile, the criticisms about poor pre-release testing are at best understated. I've seen the release philosophy that "if it compiles, it's ready for release". The 8.0 release has that scent to it.

Anyone is welcome to be an EN apologist. But to achieve any traction, you have to go beyond memes and proverbs. The EN community -- insulted by poor testing, interrupted by absent or broken functionality, and frustrated by EN's bunker mentality -- expects deserves some consideration.

JMHO

This is a very accurate analysis. Bravo.

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pgdahl

pgdahl 133

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22 hours ago, DTLow said:

Evernote was clear about deimplementing some features (Presentation Mode)

...

Its a good reason not to upgrade to v8

I wish it was possible to dislike comments. Because I dislike this comment. 

Evernote was *not* clear about this change - except in a forum post that the majority of Evernote users will never see. This is the kind of thing you disclose in the description. Apparently Evernote learned nothing from Penultimagate.

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DTLow

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8 minutes ago, pgdahl said:

This is the kind of thing you disclose in the description.

Are you referring to the release notes in the App Store?
I agree - those descriptions lack detail

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pgdahl

pgdahl 133

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1 minute ago, DTLow said:

Are you referring to the notes in iTunes?

The description you get, when you look into what a new update entails on the device. I figure it is the same message in iTunes, though. (If you have automatic upgrades ... alas). And no, leaving it out from what's included in Premium is not being clear. 

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DTLow

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9 hours ago, stuball said:

Also note that adding a saved search to shortcuts does not save that search to the shortcuts list --- that list remains static at 7, but hay they can be re-arranged!

I can add new saved searches to my shortcuts,

Until they get this sorted out, I recreated my critical search shortcuts 

and I do arrange my shortcut list - that's important to me; @Matthewsmithcomments might be able to make use of this 

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Ben P

Ben P 14

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Seems that the reason there is "Not much negative feedback" for v8.1 is that most of the previous complaints still stand. Frustrating that EN are calling this v8.1 and adding features when the app is still in such a broken state.

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DTLow

DTLow 5,680

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19 minutes ago, Matthewsmithcomments said:

That's cool :-) when you said daily journal do you define that as a note in Evernote or hard copy?

Just another note in Evernote.  

It's more functional on my Mac; I generate it with a script, and use copy-links for my task list

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DTLow

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26 minutes ago, Ben P said:

Seems that the reason there is "Not much negative feedback" for v8.1 is that most of the previous complaints still stand.

You might want to post the the v8.1 release feedback discussion
I'm also trying to maintain a post about remaining issues so they don't get forgotten

I still think user's are better served getting off v8.0 and upgrading to v8.1

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DTLow

DTLow 5,680

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3 hours ago, Dmitry Mi said:

EN  start buying paid review in the AppStore.... I don't understand it. Company doing really strange things.

What part don't you understand?

The ratings were negative with the v8 release; a knee-jerk reaction to the number of bugs found
However, the issues are being cleaned up, possibly causing more positive reviews

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gilbycoyote

gilbycoyote 1

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Posted

For me the Login Prompt is gone. After reinstall saved searches are back. I didn't have a crash on any version.

Saved Searches do not appear on Shortcuts though (i can live with that, i only learned about this in this thread.)

What I'm still missing is a way to reverse the sorting order. and sort by tags maybe...

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rolands6

rolands6 5

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Posted

Slightly off topic:

Still having problems with EN on iPad I tried Onenote for IOS: the interface is really impressive! The tabs show clearly alle your tags/labels.

Maybe EN 9.0 could have a lay out like ON?

:-)

However, Onenote on my Android phone and my Linux-PC (web version of Onenote) is very slow.

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VincentG

VincentG 1

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Posted

App auto upgraded to 8.0.4.

Seriously?? I want the previous version back.

I used to go to TAGS in one step and look for the note I want, now it 2 steps and not intuitive at all. Offline speed is terrible

It keeps giving me the itunes password prompt whenever I start using the app.

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NickWestall

NickWestall 7

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Posted

Oh-my!

From iPad mini and iPhone 7:

  • How many times do I have to login to iTunes?
  • How many times do I need to be told EN cannot sync?
  • How slow and laggy since v8?
  • Worst of all you have hidden the bullet and bullet-indent buttons!  I now need three clicks instead of one.  When you are trying to type with even a modicum of speed it is essential to have these on-screen with the keyboard.  Even using the short-cut *-key to create a bullet is four clicks!   please, Please, PLEASE put this back on the main keyboard.  ...or put a tab-key on the keyboard!

EN has gone from a real-time note-taking productivity tool to a time-suck pain in the butt.  Fix the bugs and put the buttons back where I can use them PLEASE.

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CalS

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I have been using EN everyday on Windows and IOS for the last seven years.  It is instrumental in me being paperless and more productive.  I am a strong proponent of the software as well.

Yet, the reason I have auto update turned off on my iPhone is because of EN.  I just can't trust the quality so I take the hit on my iPad.  This also lets me see the functional shrinkage that may occur, worst ever with v8 in my view.

Anyway, Windows is fine, I get on those betas quickly.  But not IOS.  Shouldn't have to be this way.  IOS apps that hit the app store aren't supposed to be betas after all, they are supposed to be public ready.  And now I'm developing the workarounds to use this less efficient, function poorer version on IOS.  Maybe EN should start thinking like a doctor and adopt a do no harm philosophy.  /end of rant

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humanengr

humanengr 45

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Posted

@DTLow, you didn't respond to

6 hours ago, humanengr said:

Such encouragement requires users to expend more effort because of an app's poor quality assurance (updating apps individually, monitoring forums, …); fosters habits at EN that further this trend; drives customers to other products; and degrades the whole platform.

because you can't.

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DTLow

DTLow 5,680

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1 hour ago, humanengr said:

@DTLow, you didn't respond to

because you can't.

>>Such encouragement requires users to expend more effort because of an app's poor quality assurance (updating apps individually, monitoring forums, …)

Yes, it requires more effort

I think it's worth the effort to protect my use of the software

>>fosters habits at EN that .....

I have no insight into this but I sincerely doubt that my efforts at safe computing are impacting habits at EN

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righteousdork

righteousdork 199

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I don't think I've ever plugged my iPhone into iTunes, but I may have to figure that out to downgrade.

At this point, I'm fine with the feature set as-is.  I would just love the app to not break ALL THE TIME.

I realize I'm just adding to the chorus of p!$$ed off users, and I'm usually pretty reasonable about these things.  But this is just bonkers that this is happening. I don't even know if this is possible, but they should just do a recall on the code.  Revert everyone back and let this thing bake some more.

 

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iamhondo

iamhondo 25

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21 hours ago, DTLow said:

...My point is for you to protect yourself.

Yes, Evernote issued v8.0 that had bugs and features removed.  
The only people who should have upgraded are those willing to go through the testing process.  
The majority of users should have waited for v8.1 or don't upgrade at all

Wow. How can anyone suggest that a ".0" version of a product is the equivalent of a "beta", or "alpha" or "pre-release"? A ".0" release indicates functional modifications to a piece of software. It's not a free pass for terrible quality control and feeble testing. Beta releases, alpha releases, and pre-releases have warnings built into their name so you can -- as you said -- "protect yourself". A ".0" release implies that it IS the safe, tested, ready-for-prime-time version of a product. A responsible vendor goes out of their way to distinguish their "not ready" software from "ready" software. It's a rude cover-up to blame the users for the misrepresentations and carelessness of a vendor.

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DTLow

DTLow 5,680

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1 hour ago, iamhondo said:

How can anyone suggest that a ".0" version of a product is the equivalent of a "beta", or "alpha" or "pre-release

My experience is that the .0 version of products and software tend to have more bugs than later versions.  I am cautious when upgrading 

The .1 versions tend to be more stable

>>It's a rude cover-up to blame the users for the misrepresentations and carelessness of a vendor

Yes, that would be very rude and unfair

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cargoblues

cargoblues 29

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2 hours ago, DTLow said:

What part don't you understand?

The ratings went down with the v8 release; a knee-jerk reaction to the number of bugs found
However, the issues are being cleaned up

I'd wonder about the total amount of reviews; I'd expect that to remain at the same level

I'm just wondering what kind of job you do in the real life ?

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DTLow

DTLow 5,680

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1 minute ago, cargoblues said:

I'm just wondering what kind of job you do in the real life ?

Off topic, but I'm a retired computer programmer.  I'm currently working on contract testing/reviewing software upgrades, including the Evernote Application

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humanengr

humanengr 45

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Posted

As I said, you can't:

On 2/15/2017 at 11:48 AM, DTLow said:

Yes, it requires more effort

I think it's worth the effort to protect your use of the software

This responds to one requirement -- not the requirements as a set (much less the broader context previously stated).

 

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Uncle Bob

Uncle Bob 35

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Posted
41 minutes ago, DTLow said:

Off topic, but I'm a retired computer programmer.  I'm currently working on contract testing/reviewing software upgrades, including the Evernote Application

It would seem to me this is extremely on topic. In essence, some of our criticism is direct criticism of you, and that has to be tiring to read over and over again. I understand some of your frustration now. 

I guess I would say it this way: hear us. Those of us who built our workflows around Evernote have found the 8.0.x upgrade extremely damaging. Features that many of us used frequently have been removed. We now have an interface that devotes substantial real estate to five buttons, and an interface that makes designers cringe when they look at it on an ipad with a data connection. 

The day I accidentally updated my ipad to 8.0 I found myself paralyzed in meetings. I couldn't get the information I needed. Things didn't work and I was seriously compromised. By version 8.0.4 the app kinda works, but it's still slower and not as good as 7.x while not perceivably better in any way, shape or form. Ultimately I spent hours researching other options and then hours moving to another product, All because whoever you work for didn't allow the time for people like yourself to do the work necessary to properly test the app. 

Weeks to get to "kinda works" is simply not ok for a professional product. This isn't a game that is buggy with a bunch of complaining teenagers for customers. This is something we use(d) all day every day for our livelihoods. Of course we are going to be upset. 

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stuball

stuball 12

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On 2017-02-05 at 11:01 AM, DTLow said:

Evernote was clear about deimplementing some features (Presentation Mode); others (Reminders) are still in progress.

So, I don't think we'll see Presentation Mode on IOS

Its a good reason not to upgrade to v8

Wait! What?  Has EN stated that reminders will be eliminated?

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PaperQueen

PaperQueen 49

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Posted
On 2/6/2017 at 9:24 PM, JMichaelTX said:

Unfortunately, this is old news.

While I have seen premature, half-baked, not-ready-for-prime-time releases of EN Mac and EN Windows, EN iOS seems to be the most often occurrence.  This is not the first, not the second, . . ., not the fifth, maybe not even the 10th  time this has happened.  It has happened so often that it is a clear pattern, and IMO, an expected event.

Evernote was highly embarrassed several years ago when a popular, credible, tech writer came down hard on Evernote for releasing such buggy software[1].  For a brief few months, it looked like Evernote had learned their lesson, and corrected the culture and system[2].  Unfortunately, within the year Evernote had forgotten, and returned to releasing buggy software.

So, I've given up on expecting well-tested, high-quality software releases from Evernote.  I still use Evernote ONLY because nothing better has come along.  But one day . . .

Footnotes/References:

  1. Evernote, the bug-ridden elephant | jasonkincaid.net, 2014-01-03, Jason Kincaid.
  2. Response by then Evernote CEO Phil Libin, 2014-01-04

 

@JMichaelTX, as usual, you're dead-on correct. It's as if the left hand (mobile team) has no idea what the right hand (desktop team) is doing. They just toss updates out here to see what sticks...or doesn't. :::urgh:::

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DTLow

DTLow 5,680

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8 minutes ago, Mdd said:

Removing reminders will be very strange.    I hope they are not going 'anti people' all the way

Some reminder features didn't make it into this release.  Evernote says we can expect enhancements 

What's coming soon:
  • Reminders enhancements
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TheBecks

TheBecks 0

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On 2/2/2017 at 10:01 AM, cifip said:

P.S. We continue to troubleshoot the prompt for App Store sign-in issue that some users are seeing.

Glad to hear you are still working on the App Store sign-in issue, as it is still an issue and asks every time I open the app......not very productive!

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Mdd

Mdd 12

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Posted
On 03/02/2017 at 11:05 PM, cargoblues said:

I have one question to the Evernote team : "Why did you make such a bad and basic app, starting from a very powerful and convenient app ? Do you realize that your customers have no reasons to stick to Evernote ?"

I like your comment but disagree... EN is hard to opt out from.. many of us have thousands of notes on EN. but there is no reliable method to export out EN notes and then import into other options like ON or Notatability .. SO for now love it or hate it your notes are married to EN

 

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DTLow

DTLow 5,680

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1 hour ago, Uncle Bob said:

In essence, some of our criticism is direct criticism of you, and that has to be tiring to read over and over again. I understand some of your frustration now. 

Just to be clear, I am not an employee of Evernote; my employers are completely separate companies.  
We are all users here

I never considered the criticism directed towards me
I can't get into the "Evernote is bad" posts though; they are tiresome

I simply do my testing, and post if I discover any issues.  I also have to prepare a report of what got changed


When I consider the release stable, I will probably upgrade my work device.  For now, I'm using a testing iPad

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DTLow

DTLow 5,680

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4 hours ago, Mdd said:

there is no reliable method to export out EN notes and then import into other options like ON or Notatability

Disagree on the export; Agree on the import
although ON has an EN importer app of sorts

From the very beginning, I made sure it was easy to export my data from Evernote

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Christopher Hamilton

Christopher Hamilton 3

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Posted

Adding my $0.02 Evernote 8.0.4 has problems with offline notebooks. Was using on iPad pro with iOS 10.2.1, opening the app would freeze about 10 seconds, then i was able to select a note or notebook or anything really, then it would take another 5-10 seconds for the note content to load and allow me to type ... even through it was synced as an offline notebook/note. Deleted and reinstalled. When i did not sync any as offline notes, it responded much better - like it should!  As soon as i turned on any offline notebook, BLAM ***** again.  Adding my voice the cries of return back to the previous version. 8 is a DISASTER!  Been premium subscriber since 2008.

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cargoblues

cargoblues 29

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Posted
6 hours ago, rolands6 said:

Slightly off topic:

Still having problems with EN on iPad I tried Onenote for IOS: the interface is really impressive! The tabs show clearly alle your tags/labels.

Maybe EN 9.0 could have a lay out like ON?

:-)

However, Onenote on my Android phone and my Linux-PC (web version of Onenote) is very slow.

Maybe EN 9.0 could have EN 7.x UI. it could be a great improvement, don't you think ?:rolleyes:

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CalS

CalS 5,013

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A couple of things relative to search:

  1. When you press the magnifying glass for search the resultant screen does not have a tag icon to press.  Why not?
  2. When you swipe down the notes view there is a tag icon to press.  However when you are done selecting your tags, you have to press the Done icon twice.  Why would that be?
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DTLow

DTLow 5,680

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2 hours ago, cargoblues said:

Maybe EN 9.0 could have EN 7.x UI. it could be a great improvement, don't you think ?

I think the trend is towards this uncluttered UI; we first saw it on the web platform

And by the time EN 9 comes around, everyone will be used to the new UI
If Evernote changed it, there will be 100's of posts like: I hate the new UI, how do I revert to v8

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JMichaelTX

JMichaelTX 4,104

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On 2/5/2017 at 0:36 PM, iamhondo said:

Meanwhile, the criticisms about poor pre-release testing are at best understated. I've seen the release philosophy that "if it compiles, it's ready for release". The 8.0 release has that scent to it

Unfortunately, this is old news.

While I have seen premature, half-baked, not-ready-for-prime-time releases of EN Mac and EN Windows, EN iOS seems to be the most often occurrence.  This is not the first, not the second, . . ., not the fifth, maybe not even the 10th  time this has happened.  It has happened so often that it is a clear pattern, and IMO, an expected event.

Evernote was highly embarrassed several years ago when a popular, credible, tech writer came down hard on Evernote for releasing such buggy software[1].  For a brief few months, it looked like Evernote had learned their lesson, and corrected the culture and system[2].  Unfortunately, within the year Evernote had forgotten, and returned to releasing buggy software.

So, I've given up on expecting well-tested, high-quality software releases from Evernote.  I still use Evernote ONLY because nothing better has come along.  But one day . . .

Footnotes/References:

  1. Evernote, the bug-ridden elephant | jasonkincaid.net, 2014-01-03, Jason Kincaid.
  2. Response by then Evernote CEO Phil Libin, 2014-01-04

 

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stuball

stuball 12

Posted
Posted
On 2017-02-10 at 5:11 PM, theinspired615 said:

I love the new app design, but I miss having the sync status button on the home page. I like knowing at a glance if my notes have synced recently and the ability to force a sync easily is the one thing I miss from the previous design. To force a sync on iOS now, I have to navigate to the settings menu. Any plans to at least give users the option to bring the sync button back on the home page?

I like most of the new design as well.  On my iOS devices notes that have not been synced have a green dog-ear with an arrow.  I don't have to navigate to the setting menu to force a sync, I just have to drag my finger downward on the note or a list of notes. 

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grberk

grberk 26

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Posted

So it would appear that we can no longer have saved searches in our shortcuts in the 8.0.4 version.

PLEASE FIX THIS!

It would be great if the devs would just concentrate on fixing what is broken and not creating more bugs in the process. <_<

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DTLow

DTLow 5,680

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1 minute ago, grberk said:

So it would appear that we can no longer have saved searches in our shortcuts in the 8.0.4 version.

I have saved searches in my shortcuts

There is a bug that hides existing search shortcuts, however we can create new search shortcuts

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grberk

grberk 26

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Posted
12 minutes ago, DTLow said:

I have saved searches in my shortcuts

There is a bug that hides existing search shortcuts, however we can create new search shortcuts

I deleted one of my saved searches, and then re-created it and re-added to my shortcuts. After syncing my desktop and phone, I still have nothing new in my shortcuts.

*sigh*

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FireManTTSOM

FireManTTSOM 6

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Posted

The most frustrating thing of all is the arrogance and lack of response from EV.  Just shameful, good example of how to kill off a business.  None of us would treat our paying customers this way. We are reasonable people for the most part.  Tell us it will be fixed in a week and we move on.  No communication tells us you could care less about your customers. 

 

As many have replied, looking for other options and one will rise to the top quickly.  $$$ on the ground just waiting to be picked up. 

 

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DTLow

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48 minutes ago, grberk said:

I deleted one of my saved searches, and then re-created it and re-added to my shortcuts. After syncing my desktop and phone, I still have nothing new in my shortcuts.

Did you do this deletion/recreation on your iPhone?

The search shortcuts I created on my iPad are still there

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grberk

grberk 26

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Posted
10 minutes ago, DTLow said:

Did you do this deletion/recreation on your iPhone?

The search shortcuts I created on my iPad are still there

I didn't before, but I did just now. How do I add a saved search to the shortcuts on the phone? I don't see a way to do that.

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DTLow

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43 minutes ago, grberk said:

I didn't before, but I did just now. How do I add a saved search to the shortcuts on the phone? I don't see a way to do that.

On my iPad, it's

Run the search

>> Click on the . . . at the top      edit: click on thr +Q

>> Click on Add To Shortcut

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iamhondo

iamhondo 25

Posted
Posted
On 2/5/2017 at 10:55 AM, DTLow said:

I think the trend is towards this uncluttered UI; we first say it on the web platform

And by the tune EN 9 comes around, everuone will be used to the new UI
If Evernote changed it, there will be 100's of posts like: I hate the new UI, how do I revert to v8

I've made that same comment about users hating any new interface, and then treasuring it after it's replaced by a newer interface. That happens.

I don't think that applies here. The commentary about missing, and non-functional features has been very specific. The performance issues can't be dismissed. The nuisance sign-ins don't make any sense. The user criticism of the new interface is pointed, specific, and grounded.

Meanwhile, the criticisms about poor pre-release testing are at best understated. I've seen the release philosophy that "if it compiles, it's ready for release". The 8.0 release has that scent to it.

Anyone is welcome to be an EN apologist. But to achieve any traction, you have to go beyond memes and proverbs. The EN community -- insulted by poor testing, interrupted by absent or broken functionality, and frustrated by EN's bunker mentality -- expects and deserves some consideration.

JMHO

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humanengr

humanengr 45

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Posted
On 2/15/2017 at 11:48 AM, DTLow said:

Yes, it requires more effort

I think it's worth the effort to protect my use of the software

>>fosters habits at EN that .....

I have no insight into this but I sincerely doubt that my efforts at safe computing are impacting habits at EN

Aah … I see that after our PM conversation you edited your note: from 'your' to 'my' in the first part and added the second part.

As I said earlier:

On 2/9/2017 at 6:55 PM, humanengr said:

On occasion you post helpfully. …

But the effect of telling others, e.g.:

On 2/14/2017 at 3:19 PM, DTLow said:

The only people who should have upgraded are those willing to go through the testing process.  
The majority of users should have waited for v8.1 or don't upgrade at all

is contra the interests of community of users when considered as a whole, and EN (and Apple) in the long run.

[I've edited the above in consideration of the PM conversation you initiated.

Perhaps we can make further progress there and more completely resolve the issues.]

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cargoblues

cargoblues 29

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Posted
10 hours ago, Mdd said:

I like your comment but disagree... EN is hard to opt out from.. many of us have thousands of notes on EN. but there is no reliable method to export out EN notes and then import into other options like ON or Notatability .. SO for now love it or hate it your notes are married to EN

 

Yes you're right, for now my notes are married to EN. But I've read somewhere on this forum that there is a way to export EN notes to ON. The problem is I liked EN and if I've chosen EN it was because of the originality of this app. Cleaver and powerful with a hint of fun were the words to describe it when I talked to friends about EN. That's a pity.

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DTLow

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5 hours ago, rolands6 said:

Can't filter anymore on tags/labels like #2015 or #2016: they do not appear in my tags-list. However, I can add these existing tags to notes.

IMG_1572.PNG.ffc70c97e450321e11261cd78cfcd9cd.PNG

I just created a note and added tag #2015

When I went to my tag filter, #2015 was in the list

>>btw: how do I create a new label on ipad?

Tag?

Adding tags is done at the note level.  
Click on the info icon then click on Add Tag

IMG_1571.PNG.770db99edddd2527e5c6730ba6293cf0.PNG

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CVJ

CVJ 61

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Posted
3 hours ago, ormsin.l said:

I post performance for you to review your product 

iPhone 6+ (ios10.2.1) vs Samsung Galaxy S3 (Android 4.3)

Why new phone slower than my old phone while running evernote? 

https://youtu.be/-YeMkjfy_Co 


https://youtu.be/-YeMkjfy_Co

  

 

Good video comparing the lag and stuttering.

 

Quote

Evernote 8.0 for iPhone, iPad, and iPod touch is our fastest, most elegant iOS app ever:

lol

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DTLow

DTLow 5,680

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On 2017-02-05 at 10:36 AM, iamhondo said:

The commentary about missing, and non-functional features has been very specific.

Evernote was clear about deimplementing some features (Presentation Mode);
others (Reminders) are still in progress.

So, I don't think we'll see Presentation Mode on IOS

Its a good reason not to upgrade to v8

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DTLow

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14 minutes ago, grberk said:

But after choosing "Add to shortcuts", I see the little green notice box come up that says "Search added to shortcuts", but when I go to the shortcuts, nothing new has been added.

And the saved search was a brand new search you created on your phone

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hernanballesteros

hernanballesteros 18

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hace 28 minutos, iamhondo dijo:

I've made that same comment about users hating any new interface, and then treasuring it after it's replaced by a newer interface. That happens.

I don't think that applies here. The commentary about missing, and non-functional features has been very specific. The performance issues can't be dismissed. The nuisance sign-ins don't make any sense. The user criticism of the new interface is pointed, specific, and grounded.

Meanwhile, the criticisms about poor pre-release testing are at best understated. I've seen the release philosophy that "if it compiles, it's ready for release". The 8.0 release has that scent to it.

Anyone is welcome to be an EN apologist. But to achieve any traction, you have to go beyond memes and proverbs. The EN community -- insulted by poor testing, interrupted by absent or broken functionality, and frustrated by EN's bunker mentality -- expects deserves some consideration.

JMHO

Bravo!

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Mdd

Mdd 12

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Posted
4 hours ago, Uncle Bob said:

It would seem to me this is extremely on topic. In essence, some of our criticism is direct criticism of you, and that has to be tiring to read over and over again. I understand some of your frustration now. 

I guess I would say it this way: hear us. Those of us who built our workflows around Evernote have found the 8.0.x upgrade extremely damaging. Features that many of us used frequently have been removed. We now have an interface that devotes substantial real estate to five buttons, and an interface that makes designers cringe when they look at it on an ipad with a data connection. 

The day I accidentally updated my ipad to 8.0 I found myself paralyzed in meetings. I couldn't get the information I needed. Things didn't work and I was seriously compromised. By version 8.0.4 the app kinda works, but it's still slower and not as good as 7.x while not perceivably better in any way, shape or form. Ultimately I spent hours researching other options and then hours moving to another product, All because whoever you work for didn't allow the time for people like yourself to do the work necessary to properly test the app. 

Weeks to get to "kinda works" is simply not ok for a professional product. This isn't a game that is buggy with a bunch of complaining teenagers for customers. This is something we use(d) all day every day for our livelihoods. Of course we are going to be upset. 

I completely agree with what is mentioned in this post. I have myself gone through embarrassing situations because of glitches of EN..

Our relationship with and therefore our reactions about EN are solely dependent on how EN works for us.. Of course someone can take a very soft view and say EN does so many good things too, why are people only focusing on and cursing about problematic issues only... well those are the dialogues we hear / use in an argument with our spouses.. which EN is not..

 

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