nebaughman 1 Posted January 31, 2017 Share Posted January 31, 2017 It is not possible to log in to help.evernote.com to submit a support ticket. I am logged into www.evernote.com, but help.evernote.com shows "Sign In" ... clicking this takes me back to www.evernote.com, where I am already logged in. Clicking on Account -> Help & Learning leads me back to help.evernote.com, where I am not signed in (still shows "Sign In" in the corner), and can therefore not submit a support ticket. By the way, I have Evernote Plus, so I should be allowed to receive email support, but there is no indication how else to do this. Please assist. Link to post
Level 5* gazumped 7,697 Posted February 1, 2017 Level 5* Share Posted February 1, 2017 Hi. If you try the Contact Support link in help.Evernote, that's at https://www.evernote.com/SupportLogin.action -try that one. You should see an option menu for types of issue... Link to post
Level 5* DTLow 4,965 Posted February 1, 2017 Level 5* Share Posted February 1, 2017 15 hours ago, nebaughman said: It is not possible to log in to help.evernote.com to submit a support ticket. I am logged into www.evernote.com, but help.evernote.com shows "Sign In" I just ignore the sign in, since I'm already signed in Link to post
nebaughman 1 Posted February 1, 2017 Author Share Posted February 1, 2017 The help page still insists that I am not signed in. Nonetheless, the "Submit Ticket" button is available today (yesterday it was always disabled). Thank you for your feedback. Please improve the behavior of the help system. 1 Link to post
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