Kwitel 9 Posted January 30, 2017 Share Posted January 30, 2017 A very important note that I had in Shorcuts has up and vanished. when I say vanished, I mean its completely gone. Not in Trash, history, or anywhere else in my EN account. Thankfully I have a 4-5 day old version of this note on my laptop and I quickly cut the wifi on it and copy and pasted the note and stored it in a Word doc. I searched for specific words that are only in that note and nothing is coming up. How is this even possible? If I accidentally deleted it, it would show up on my Trash folder. I RARELY if ever delete my trash. I emailed EN Customer Service about it so it should get resolved but this scares the ***** outta me. Anyone have any ideas? Link to comment
Level 5* DTLow 5,736 Posted January 30, 2017 Level 5* Share Posted January 30, 2017 13 minutes ago, Kwitel said: this scares the ***** outta me. Have you thought about implementing a backup strategy I haven't had any problems but I know I can retrieve a missing note from my my backups. My notes can be accessed if Evernote becomes unavailable Each night, I export changed notes to a cloud drive. I use html format There are various alternatives for automating this; I use Applescript on my Mac Link to comment
Kwitel 9 Posted January 30, 2017 Author Share Posted January 30, 2017 3 minutes ago, DTLow said: Have you thought about implementing a backup strategy I haven't had any problems but I know I can retrieve a missing note from my my backups Each night, I export changed notes to a cloud drive. I use html format Sad to say, I have not. You dot hat manually every night. Isnt that a bit time consuming? I have exported each Notebook one by one as ENEX files (to both an external HD and the cloud) but I think I need to find a way to have this done automatically, daily. I have heard good things about Backupery? It just boggles my mind that this note is gone without a trace... Link to comment
Level 5* DTLow 5,736 Posted January 30, 2017 Level 5* Share Posted January 30, 2017 1 minute ago, Kwitel said: I have heard good things about Backupery? Backupery is one of the alternatives I know of; As I said, my process is automated on my Mac with Applescript - it's completely hands off Link to comment
Level 5* gazumped 11,652 Posted January 30, 2017 Level 5* Share Posted January 30, 2017 I'd recommend you contact support directly about this if you can, or message them on Twitter - Evernote tend to take data loss seriously and there's no way this should have happened in normal operations... Link to comment
Kwitel 9 Posted January 30, 2017 Author Share Posted January 30, 2017 6 hours ago, gazumped said: I'd recommend you contact support directly about this if you can, or message them on Twitter - Evernote tend to take data loss seriously and there's no way this should have happened in normal operations... Have done that-thanks. Link to comment
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