invisibleleadsoup 1 Posted January 24, 2017 Share Posted January 24, 2017 For a few days I have been completely unable to log into Web Clipper. There's a little red dot on the icon. The first time I tried to log in, I got the sign-in box, but nothing happened. Now when I click on the icon, I get a blank box for a second and it disappears. Every time. I'm logged into both Evernote Web and the desktop application, but the clipper is completely borked. I have re-installed the add-on and updated Firefox. Zilch. Link to comment
hpm 1 Posted January 25, 2017 Share Posted January 25, 2017 I am having the same problem. Link to comment
Innokenty Andreev 1 Posted January 25, 2017 Share Posted January 25, 2017 Same problem for 2 weeks minimum. Firefox 50. Link to comment
Level 5* gazumped 11,652 Posted January 26, 2017 Level 5* Share Posted January 26, 2017 I'm on Firefox 51.0 with no apparent problems. Try updating your clipper, or uninstalling it and reinstalling the latest version. Link to comment
invisibleleadsoup 1 Posted January 28, 2017 Author Share Posted January 28, 2017 Quote Try updating your clipper, or uninstalling it and reinstalling the latest version. I think I said I did re-install it. And if 6.10.2.0 is not the latest version, I'd love to know how I'm supposed to get it. It's the version Firefox's Add-On store has and Evernote's own link sends me to that. Link to comment
saxton@mitowne.com 0 Posted January 28, 2017 Share Posted January 28, 2017 I am having the same problem. Why cant they fix it??? Link to comment
Level 5* gazumped 11,652 Posted January 29, 2017 Level 5* Share Posted January 29, 2017 Weird I have 6.10.2beta2 from somewhere - I clicked a link on one of the many threads about clipper issues, but can't remember which now! It's clipping well for me and I'm on Firefox 52.0b1 - only beef is that it still clips direct to the server, even when I want to clip from a secured page into a local notebook. Link to comment
invisibleleadsoup 1 Posted January 29, 2017 Author Share Posted January 29, 2017 Okay Evernote, if you want me to use Pocket or some other service to save web content from now on, please go on ignoring this problem. I don't care to use products that don't work. Link to comment
hpm 1 Posted January 30, 2017 Share Posted January 30, 2017 Success! - I finally got Clipper working in Firefox 51.0.1. First delete the current version of Evernote from the extensions page. Then go to:https://addons.mozilla.org/en-US/firefox/addon/evernote-web-clipper/?src=ss which is the Evernote Clipper download page for Firefox. Scroll to the very bottom of the page just above the footer and open “Version Information”. Do not download the current version but click on the line “See complete version history “ From the list that appears select “Version 6.9.3” and press the “add to Firefox button”. After a Firefox restart Evernote Clipper will begin working as before. Incidentally, I found Clipper version 6.10.2beta2 in the section "Development Channel" just below the above. Unfortunately, this did not work for me. Link to comment
Level 5* gazumped 11,652 Posted January 30, 2017 Level 5* Share Posted January 30, 2017 Thanks for the reminder @hpm - I keep forgetting to stress that stepping back to 6.9.3 is an option, but look out for automatic updates - when I did this initially I forgot to make updating a manual exercise and it magically updated to 6.10.2 again. Link to comment
invisibleleadsoup 1 Posted January 30, 2017 Author Share Posted January 30, 2017 5 hours ago, hpm said: From the list that appears select “Version 6.9.3” and press the “add to Firefox button”. That's working for now. Thanks! Link to comment
invisibleleadsoup 1 Posted January 30, 2017 Author Share Posted January 30, 2017 Well now it's updated itself to the current version again but seems to be working. Okay then? Link to comment
Level 5* gazumped 11,652 Posted January 31, 2017 Level 5* Share Posted January 31, 2017 I blame tachyons. Glad to hear it still works, anyway! Link to comment
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