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Annotation Tools Grayed Out on iPad Pro


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All of a sudden today the annotation tools are grayed out on any new documents on my iPad Pro, leaving me with no annotation tools. I have reinstalled the program, downloaded and trashed and re-uploaded and synced the documents to no avail. I can continue annotating old documents, not just new ones. I need this now! 

I am also a Premium member.

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This is a problem that EN seems to be aware of. However, I gather from my discussions with the EN support team that this is a non-priority bug in v8. How a bug that is limited to only its top level paying subscribers is a non-priority I simply can't understand.

-EM

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  • Level 5*
23 hours ago, jamcgovern said:

All of a sudden today the annotation tools are grayed out on any new documents on my iPad Pro

This was a bug introduced in the latest IOS release.

Its been reported in the release discussion and I recommend you switch to that discussion

 

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  • 1 year later...
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