alembic8 0 Posted January 5, 2017 Posted January 5, 2017 I have an HP desktop PC running Windows 10, and a samsung phone, and have been running the most up-to-date basic form of Evernote on both. Today, I discovered that all notes on my phone had disappeared. I synced it and that did nothing. Then I logged onto the Web to discover that was empty as well. My PC still has its full complement of notes. I have rebooted, and emptied trash, but to no avail. Why is the PC not syncing with the Web? (I haven't tried deleting and reinstalling Evernote on my PC because I don't want to lose the only set of notes that still exist.)
Level 5 DTLow 5,750 Posted January 5, 2017 Level 5 Posted January 5, 2017 9 hours ago, alembic8 said: Today, I discovered that all notes on my phone had disappeared. I synced it and that did nothing. Then I logged onto the Web to discover that was empty as well. My PC still has its full complement of notes. I have rebooted, and emptied trash, but to no avail. Why is the PC not syncing with the Web? (I haven't tried deleting and reinstalling Evernote on my PC because I don't want to lose the only set of notes that still exist.) Verify that you're using the same userid/password on your devices and web. The master version of your notes is accessed via the web
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