Jimmyhosen 3 Posted December 29, 2016 Share Posted December 29, 2016 Evernote 6.4.2 on Win7Pro. Question: Is it okay to delete C:\SWTOOLS\Evernote, or are the contents actually necessary? The Evernote website (https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617) has a problem that prevents me from "creating a ticket" to report a problem or make an inquiry. I go through the steps of dropdown menus, but no link to create a ticket appears at the end. Thus, I am posting to this forum. I installed Evernote on my PC, but Evernote created a setup folder at C:\SWTOOLS\Evernote and failed to delete this stuff after installation. The folder seems to only contain setup automation files, including EvernoteSetup.exe. I do not see any files that seem to be for the installed program itself. Also, I am not sure why I do not see a folder for Evernote in C:\Program Files nor C:\Program Files (x86). Where are the program files located? The program works normally. Link to comment
Level 5* jefito 5,598 Posted December 29, 2016 Level 5* Share Posted December 29, 2016 I've never seen this folder being created before, but it should be ok to remove. Program files are located in "C:\Program Files (x86)\Evernote\Evernote" for me. It is a 32-bit executable. Link to comment
Jimmyhosen 3 Posted December 29, 2016 Author Share Posted December 29, 2016 Thank you, jefito. I think I will go ahead and delete it. Size = 52.8 MB. After further review, I think the setup folder was created by the manufacturer of my computer (Lenovo), along with folders for other programs they include on a new computer. I think the SWTOOLS directory serves as a home for Lenovo-sponsored software setup stuff. I think I was confused because I had gone straight to the Evernote website to download/install instead of navigating through a local link provided by Lenovo. I know Lenovo did pre-load a setup program for MS Office. I removed the setup program for MS Office via Control Panel because I do not want or need MS Office. ...and I found the location of the program folder: C:\Users\Jimmyhosen\AppData\Local\Apps\Evernote\Evernote Size = 225 MB. I think I had set it up for my user only, instead of globally for all users. Works fine. Link to comment
Level 5* jefito 5,598 Posted December 29, 2016 Level 5* Share Posted December 29, 2016 9 minutes ago, Jimmyhosen said: I think I had set it up for my user only, instead of globally for all users. Works fine. Makes sense. Link to comment
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