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Cannot opt out of AI, encrypt or submit ticket


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1) The option to opt out of the machine learning/AI feature is not visible on my "Personal Settings".

2) The option to encrypt my notes does not appear when I highlight text and then right click.

3) When I tried to submit a ticket, I went through selecting the categories but then was not given the opportunity to type in my issues.


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  • Level 5*


You no longer need to opt out,  Evernote have reversed their process.  It's now 'opt in'.

I don't believe you can encrypt text in the web client - try a desktop. 

This is a (mostly) user-supported forum,  so we can't pass on messages to Support.  See http://status.evernote.com/ for any server outages,  and try messaging them on Twitter - https://twitter.com/evernotehelps - if the page is still misbehaving.

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