umhlabelo 0 Posted December 3, 2016 Share Posted December 3, 2016 Three weeks ago I accidentally upgraded one of my accounts to premium. I immediately had a chat with customer support and they said they would cancel the order and refund my money. Ever since then I have not seen a refund nor a downgrade to basic. We all know getting help from Evernote is almost impossible but I want my money back! Can anybody tell me how to actually talk to a human being. Am I missing something? I can't even find the chat area in support anymore. This almost has me switching to OneNote, almost. Few things bother me more than using MS software so for now I will keep trying. Link to comment
amanda_h 300 Posted December 6, 2016 Share Posted December 6, 2016 Hi @umhlabelo - I'm showing your account has been refunded and one of my coworkers responded to your ticket yesterday confirming this. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.