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Evernote Unusable - Can't even access my account long enough to close it


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So frustrating. My app crashes as soon as I type into it. The Website crashes as soon as I have entered my password and try to click on something and I removed Evernote Desktop for this same reason months ago. What am I supposed to do if I can't access the software from any of the available avenues? 

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5 hours ago, danmb said:

So frustrating. My app crashes as soon as I type into it. The Website crashes as soon as I have entered my password and try to click on something and I removed Evernote Desktop for this same reason months ago. What am I supposed to do if I can't access the software from any of the available avenues? 

As per @gazumped; As a paying user, I'd advise you to contact support

I have Evernote installed on varions devices, and the option to use the web platform
If a device fails, I can switch to a different device

So, take it one platform at a time

When the Website crashes, I would try it on a different machine to see if it was just a device problem.
Its very unusual for a Web platform problem - most of my problems are device issues

I don't spend a lot of time troubleshooting my devices
My solution process is

  1. Reboot the device; this solves many issues
  2. Delete the app and reinstall
  3. Delete the database and let it be rebuilt from the servers
    Warning: The rebuild does not include local notebooks or unsynced notes

 

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