youthnihil 0 Posted October 25, 2016 Share Posted October 25, 2016 Hey guys, I am using Evernote on Android and used the Evernote Widget app specifically. Had a ton of notes and was under the impression that it should be easy to restore them by synching my profile. Now the old Widget just stopped using(no notification or anything) and after using and setting up a current widget version, i cant find any of my notes. They're not in my profile anymore and I am at a loss how to get them back. I used this Widget a lot and there were a ton of things in there that I really really need. Any help for a total techno-noob would be appreciated! Link to comment
Matt W. 174 Posted October 25, 2016 Share Posted October 25, 2016 Hello @youthnihil, Thank you for posting and welcome to the forums. The Evernote widget is now built into the main application for Evernote, so you can uninstall the previous stand-alone Evernote Widget for Android application. I would like for us to try and locate your notes. Here are a couple of things to check Make sure you are accessing your Evernote account with the same username and email address you had used previously Check the Evernote website to see if you can see your notes after logging in I look forward to your response. Link to comment
youthnihil 0 Posted October 25, 2016 Author Share Posted October 25, 2016 3 hours ago, Matt W. said: Hello @youthnihil, Thank you for posting and welcome to the forums. The Evernote widget is now built into the main application for Evernote, so you can uninstall the previous stand-alone Evernote Widget for Android application. I would like for us to try and locate your notes. Here are a couple of things to check Make sure you are accessing your Evernote account with the same username and email address you had used previously Check the Evernote website to see if you can see your notes after logging in I look forward to your response. Hey Matt, I know about the current widget within the main app, that's what I have set up. But neither there nor on the Evernote site is there anything after I log in. Link to comment
Level 5* DTLow 5,734 Posted October 25, 2016 Level 5* Share Posted October 25, 2016 3 minutes ago, youthnihil said: I know about the current widget within the main app, that's what I have set up. But neither there nor on the Evernote site is there anything after I log in. Not sure what the widget is, but can you set it aside and deal with your lost notes Matt gave you two points to follow up on Make sure you are accessing your Evernote account with the same username and email address you had used previously Check the Evernote website to see if you can see your notes after logging in Link to comment
youthnihil 0 Posted October 25, 2016 Author Share Posted October 25, 2016 Just now, DTLow said: Not sure what the widget is, but can you set it aside and deal with your lost notes Matt gave you two points to follow up on Make sure you are accessing your Evernote account with the same username and email address you had used previously Check the Evernote website to see if you can see your notes after logging in Forgot to answer those: did both before the original post with no result Link to comment
Level 5* gazumped 11,474 Posted October 26, 2016 Level 5* Share Posted October 26, 2016 18 hours ago, youthnihil said: Forgot to answer those: did both before the original post with no result I'd suggest you contact support directly if you can, or message them on Twitter - when you have a ticket number please post it here and we can flag it for @Matt W. to take a look. Link to comment
Matt W. 174 Posted October 28, 2016 Share Posted October 28, 2016 @youthnihil, I would definitely submit a support request and drop the ticket number here. From there I can keep an eye on it for you. Link to comment
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