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Desktop App Not Downloading Notes


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Posted

Some time ago, I sent a support request about the desktop program not downloading any of the hundreds of notes I have in Evernote. I haven't heard back from support and am wondering if they even received it. The support request was made on their website. Thanks.

Posted
1 hour ago, bits4bytes said:

Some time ago, I sent a support request about the desktop program not downloading any of the hundreds of notes I have in Evernote. I haven't heard back from support and am wondering if they even received it. The support request was made on their website. Thanks.

Hi @bits4bytes, I found ticket number 1860128 which was submitted by you in our system. It looks like one of our agents sent you a response asking for some additional information, do you see that email in your inbox? If not, try checking your email account's spam/junk folder.

I look forward to your response!

Posted

Ah ha! I was checking the wrong email address this whole time! I got the email and it fixed my problem. Thanks to you and Ellen for your replies and help :)

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