Oakley 0 Posted October 10, 2016 Share Posted October 10, 2016 I have plus, which has 24 days until it rolls over to a new month I have a big project I am working on and need Premium for probably only one month. I f I change now, how does it work. New renewal date as of today. what happens to the 24 remaining days of the Plus plan that is paid for thanks, Mike Link to comment
Level 5* gazumped 11,652 Posted October 12, 2016 Level 5* Share Posted October 12, 2016 Hi. I'm sure you'll get the value of the existing subscription taken into account, but we're a user forum, not Customer Support. They don't trust us with cash. It's kinda difficult these days for a basic subscriber to raise a ticket, but have a go at contacting support or try twitter. Look for 'Payment Issue' as a headline. When you get a ticket number, come back and post it here, and we can flag the query for one of our Admins to take a look at. Link to comment
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