lylegray 8 Posted September 26, 2016 Share Posted September 26, 2016 This may or may not be related to the overall issues we see with ScanSnap's Sierra problems however is anyone having a 'separate" issue when scanning to EN from ScanSnap where the EN icon stays in the Dock and then gives this error: "failed to startup EverNote for Mac"? Only happens when scanning to PDF or JPG into EN. I can workaround by scanning into DropBox or other, and then moving the PDF into EN. 1 Link to comment
lylegray 8 Posted September 28, 2016 Author Share Posted September 28, 2016 apparently ScanSnap has identified this issue as another among their code issues with Sierra. My work around mentioned above works, however I would not have upgraded had I know this separate issue was included. amazing..... http://scansnapcommunity.com/features/14506-updated-notice-on-scansnap-compatibility-status-with-macos-sierra/ Link to comment
Lbugs 1 Posted October 22, 2016 Share Posted October 22, 2016 Thanks for the link. I just updated to Sierra and got the exact same error message mentioned above when trying to scan. I followed the instruction and updated my scansnap software to its latest version and then redownloaded Evernote from its website (not the app store) and it's working again. Thanks! 1 Link to comment
BetzHack 4 Posted May 10, 2019 Share Posted May 10, 2019 Lbugs: I hope you see this. I've been trying to figure out for a very long time this morning how to troubleshoot the message: "Failed to start up Evernote for Mac" when trying to use my ScanSnap S1300 scanner, which I haven't used in a while. Amazingly, this string of words doesn't even come up in a search of EN. Instead, and as usual, I found a lot of Evernote personnel "help" messages that were snarky and over my head. Thank you, thank you for mentioning the steps you outline above, which finally worked for me, in particular, redownloading FROM WEBSITE. Link to comment
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