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FAQ's: Best Answers


A collection of the best Evernote Staff approved answers for frequently asked questions from the community.

Note: These forums are locked from commentary. If you have any questions, please start a new topic in the appropriate forum location, or reach out directly to Shane D.

Forums

  1. General

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    349
    posts
  2. Customer Support/Billing

     

    Shane D. and the forum staff do not have access to the tools necessary to adjust administrative, billing, subscription, or payment settings for users' accounts.

    Meaning, if you do not find the answer for your administrative/billing question here, you will need to open a support ticket.

    For information on opening a support ticket for your general administrative/billing question, see this article.

    If you're having trouble with your password, two-factor authentication, or general account access, see this article.

    If you're having trouble with automatically being logged out of Evernote when signing-in, or opening a support ticket, see this article.

    90
    posts
  3. Android

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    31
    posts
  4. iOS

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    36
    posts
  5. Mac

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    71
    posts
  6. Windows

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    29
    posts
  7. Web Client

     

    If you don't find the answer you're looking for, see these best practices for opening a support ticket.

    20
    posts
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