General Technical Issues

1,103 topics in this forum

1. How can I get the latest version of Evernote?

   By switters, November 10
   • 5 replies
   • 47 views
   • 
   • PinkElephant
   • November 10

2. NO MORE CUSTOMER SERVICE??

   By AronsLaw, November 30, 2018
   • 5 replies
   • 574 views
   • 
   • Shane D.
   • November 30, 2018

3. Lost 10 days of note content

   By bshannon, November 5, 2018
   • 5 replies
   • 628 views
   • 
   • bshannon
   • November 6, 2018

4. Recover

   By MadsChrn, January 3, 2019
   • 5 replies
   • 460 views
   • 
   • DTLow
   • March 7, 2019

5. Cannot open files in Evernote

   By JimDV, October 9, 2019
   • 5 replies
   • 726 views
   • 
   • Dave-in-Decatur
   • October 12, 2019

6. Security in iPhone X series

   By Hasan Basriy, June 22, 2019
   • 5 replies
   • 446 views
   • 
   • PinkElephant
   • June 26, 2019

7. Being held hostage until update

   By william1843, December 3, 2018
   • 5 replies
   • 445 views
   • 
   • DTLow
   • December 4, 2018

8. Is there a customer service number for Evernote?

   By leecatjones, April 2
   • 5 replies
   • 267 views
   • 
   • jefito
   • April 14

9. Lost & missing text

   By Thomas_evernote, September 23, 2019
   • 5 replies
   • 473 views
   • 
   • ruchi sharma
   • October 10

10. Note is gone!

    By Jeboalick, January 8, 2019
    • 5 replies
    • 385 views
    • 
    • CalS
    • January 9, 2019

11. New Hacking Scam

    By gazumped, April 18   

    • hacked account
    • security
    • 5 replies
    • 3k views
    • 
    • Dave-in-Decatur
    • May 1

12. Password protect a pdf within a note?

    By annerice99, April 3
    • 5 replies
    • 297 views
    • 
    • PinkElephant
    • April 4

13. Cursor hops to top of page

    By dogdancer, December 4, 2019
    • 5 replies
    • 401 views
    • 
    • Alex Modl
    • January 5

14. Exceeded my basic upload limit - how to use EN now?

    By pleasemakeitwork, November 11, 2018
    • 5 replies
    • 726 views
    • 
    • pleasemakeitwork
    • November 12, 2018

15. Templates

    By marshrp, December 5, 2018
    • 5 replies
    • 406 views
    • 
    • Scott T.
    • December 6, 2018

16. Why is Support not responding to my questions?

    By Richard_GG, October 29
    • 5 replies
    • 94 views
    • 
    • Richard_GG
    • November 1

17. lost and missing text

    By anupriyarai306@gmail.com, September 27, 2019
    • 5 replies
    • 482 views
    • 
    • DTLow
    • October 7, 2019

18. Getting help re my account. How to?

    By pleasemakeitwork, December 6, 2018
    • 5 replies
    • 365 views
    • 
    • pleasemakeitwork
    • December 7, 2018

19. How can I see WHERE a Notebook is?

    By claynichols2015, December 24, 2018
    • 5 replies
    • 413 views
    • 
    • DTLow
    • September 2

20. Lost notes through syncing

    By PhantomL, April 5, 2019
    • 5 replies
    • 470 views
    • 
    • DTLow
    • April 6, 2019

21. Error: No app available on the device to open this file type

    By JenB, October 26, 2019
    • 5 replies
    • 748 views
    • 
    • lagavulin1
    • September 21

22. Unable to classify the issue with syncing notes.

    By N.A., February 5, 2019
    • 5 replies
    • 420 views
    • 
    • N.A.
    • February 8, 2019

23. Bug w Unsync

    By kentc, March 16, 2019
    • 5 replies
    • 619 views
    • 
    • Iamwally
    • Wednesday at 01:57 PM

24. export notebook - no right click menu

    By Qcriderfan87, February 11
    • 5 replies
    • 293 views
    • 
    • DTLow
    • February 18

25. Each save creates a new link to the same note in the list of notes

    By sophkristiansen, May 18
    • 4 replies
    • 128 views
    • 
    • JonLo
    • May 20

26. Over the upload limit - trying to make room

    By jigjoose, October 29, 2019
    • 4 replies
    • 505 views
    • 
    • Scott T.
    • November 1, 2019

27. Don't wand to see the redirected window

    By Edstar3000, December 16, 2019
    • 4 replies
    • 368 views
    • 
    • Scott T.
    • December 18, 2019

28. Scrolling after every tag

    By Machinima, October 6, 2019
    • 4 replies
    • 320 views
    • 
    • Machinima
    • October 6, 2019

29. Missing image in note

    By ExGingi, December 16, 2019
    • 4 replies
    • 480 views
    • 
    • DTLow
    • December 22, 2019

30. When to Update Evernote - Rule of Thumb?

    By RavBoy, October 7, 2019
    • 4 replies
    • 363 views
    • 
    • CalS
    • October 7, 2019

31. Monthly Upload Reset Does Not Refresh

    By stoneme, September 15, 2019
    • 4 replies
    • 378 views
    • 
    • stoneme
    • September 15, 2019

32. Premium account still can't access note history

    By desuyo, August 1, 2019
    • 4 replies
    • 743 views
    • 
    • Nick L.
    • August 2, 2019

33. Problem Syncing

    By Josue Alexander, April 13
    • 4 replies
    • 379 views
    • 
    • PinkElephant
    • April 16

34. (solved) new created notes are not found on web / iOS - Laptop OK

    By stocky2605, August 12   

    • solved
    • 4 replies
    • 138 views
    • 
    • mojhette
    • August 18

35. Scannable-Evernote interaction

    By frozwadowski, July 10
    • 4 replies
    • 143 views
    • 
    • frozwadowski
    • July 11

36. How do I change the look (format) on new update on laptop?

    By Nordicgal, February 8, 2019
    • 4 replies
    • 852 views
    • 
    • jefito
    • February 9, 2019

37. I can't do anything

    By César Bustíos, May 19
    • 4 replies
    • 180 views
    • 
    • César Bustíos
    • May 23

38. Double accounts help required

    By Ron Bailey 42, July 9, 2019
    • 4 replies
    • 494 views
    • 
    • Jess Boffey
    • August 4, 2019

39. HOW can Unknown device be added added without my accept and password

    By Christian Jacobsen, August 4, 2019
    • 4 replies
    • 648 views
    • 
    • Dave-in-Decatur
    • August 13, 2019

40. Bug code copy by IDE - Editor beta

    By chri, October 10, 2019
    • 4 replies
    • 452 views
    • 
    • chri
    • February 17

41. How to hide my email address

    By NemanFan, December 21, 2019
    • 4 replies
    • 352 views
    • 
    • PinkElephant
    • February 19

42. shared notebook - notes disappear on scroll

    By D.Attri, September 27
    • 4 replies
    • 72 views
    • 
    • D.Attri
    • September 27

43. Can not sync laptop to the web version

    By Rowena H, May 12
    • 4 replies
    • 220 views
    • 
    • Dave-in-Decatur
    • June 20

44. Unable to use Evernote in Outlook

    By Harry Dearing, December 15, 2018
    • 4 replies
    • 751 views
    • 
    • DTLow
    • December 18, 2018

45. Lost Notes

    By Maddie Webster-Harris, October 1, 2018
    • 4 replies
    • 432 views
    • 
    • DTLow
    • October 2, 2018

46. Forwarded emails not processed - Evernote internal error

    By buggy158, March 30
    • 4 replies
    • 280 views
    • 
    • John in Michigan USA
    • April 2

47. Notes start in new places after pasting link

    By ar505, June 18
    • 4 replies
    • 160 views
    • 
    • JeffLynch
    • July 31

48. Searching special characters

    By Mata Hari, March 11
    • 4 replies
    • 260 views
    • 
    • jefito
    • March 12

49. Removing A Paid App Feature Is Not Good Business

    By Pastor Patrick, September 29
    • 4 replies
    • 102 views
    • 
    • PinkElephant
    • September 30

50. Downgraded to basic user after paying a whole year (premium)

    By Benny-Danny, November 2
    • 4 replies
    • 86 views
    • 
    • ArjenC
    • November 27

51. Keep getting "We were unable to add your device" emails

    By GrahamEngland, February 14, 2019
    • 4 replies
    • 1k views
    • 
    • Dave-in-Decatur
    • February 18, 2019

52. Work Chats Limited by Date

    By joepan, November 22, 2018
    • 4 replies
    • 485 views
    • 
    • joepan
    • November 22, 2018

53. Your fancy website login completely breaks when using a password manager.

    By Oem42, September 30
    • 4 replies
    • 76 views
    • 
    • bishopblaize
    • October 7

54. Can't edit with handwriting using Samsung S6 tablet

    By BamaBillyP, August 2
    • 4 replies
    • 253 views
    • 
    • BamaBillyP
    • August 3

55. How to automatically compile note entries on the same page?

    By Mimi Marks, October 16, 2019
    • 4 replies
    • 413 views
    • 
    • DTLow
    • October 25, 2019

56. Highlighting After Search

    By Guest Jessica, February 16, 2018
    • 4 replies
    • 552 views
    • 
    • coach-*****-dance
    • February 20, 2018

57. How to delete all evernote in disck

    By robert1379, March 12
    • 4 replies
    • 226 views
    • 
    • PinkElephant
    • March 13

58. Deleting a note

    By tomcombs, December 6, 2019
    • 4 replies
    • 390 views
    • 
    • jefito
    • December 6, 2019

59. 2 accounts, 1 email address

    By ChristinaSchmidt187, September 5, 2019
    • 4 replies
    • 541 views
    • 
    • Nick L.
    • September 13, 2019

60. Word Document doesn't sync

    By mpvx, August 12, 2019
    • 4 replies
    • 628 views
    • 
    • DTLow
    • August 17, 2019

61. Certain characters not imported correctly

    By jfeldredge@gmail.com, October 20, 2019
    • 4 replies
    • 340 views
    • 
    • jefito
    • October 24, 2019

62. All notes missing

    By Guest Ramani, February 17, 2018   

    • missing
    • deleted
    • 4 replies
    • 516 views
    • 
    • DTLow
    • May 3, 2018

63. Email from one sender automatically syncing to Evernote

    By cswanger, March 11, 2019
    • 4 replies
    • 456 views
    • 
    • John in Michigan USA
    • March 19, 2019

64. Checkboxes in a note

    By emma313823, January 22
    • 4 replies
    • 619 views
    • 
    • emma313823
    • January 24

65. Deleted book?

    By wholesaleplusinc@gmail.com, September 6, 2019
    • 4 replies
    • 536 views
    • 
    • Dave-in-Decatur
    • September 17, 2019

66. One shared notebook not syncing

    By shambhavi, October 31, 2018
    • 4 replies
    • 527 views
    • 
    • shambhavi
    • October 31, 2018

67. At least 1 note disappeared, how to track it down?

    By mlevin77, December 25, 2018
    • 4 replies
    • 367 views
    • 
    • mlevin77
    • December 25, 2018

68. Add Notebook to Shortcut Menu

    By Avi Lambert, February 26
    • 4 replies
    • 103 views
    • 
    • Avi Lambert
    • February 27

69. Out Of Space - Chrome Web Clipper

    By mikeyb, March 15
    • 4 replies
    • 206 views
    • 
    • PinkElephant
    • March 25

70. E-mail address is not assigned to any user account

    By Shermwins, July 24, 2019
    • 4 replies
    • 600 views
    • 
    • PinkElephant
    • April 3

71. sharing notes with others to edit

    By kahlospirit, October 24, 2019
    • 4 replies
    • 346 views
    • 
    • jefito
    • October 25, 2019

72. Reminders to old email

    By charlieedstrom, July 25, 2019
    • 4 replies
    • 479 views
    • 
    • Nick L.
    • August 1, 2019

73. Pop up message when uploading douments

    By lfidelle, April 24, 2019
    • 4 replies
    • 394 views
    • 
    • MatS14
    • May 2, 2019

74. How do I get rid of the extra space between lines within the note itself?

    By armonica, September 9, 2019
    • 4 replies
    • 540 views
    • 
    • CalS
    • October 1, 2019

75. Evernote changes what I write and hops to the top of the note

    By Nicole M, December 11, 2019
    • 4 replies
    • 404 views
    • 
    • Alex Modl
    • January 5

76. Evernote adds device automatically

    By martinsender86, April 23
    • 4 replies
    • 146 views
    • 
    • Dave-in-Decatur
    • April 28

77. Note sharing: Can't access shared notes anymore

    By Mark Johannes, February 5, 2019
    • 4 replies
    • 1.1k views
    • 
    • PinkElephant
    • July 8, 2019

78. Evernote hyperlink to local PDF file doesn't work

    By rohithreddy95, February 5, 2019
    • 4 replies
    • 1.1k views
    • 
    • DTLow
    • February 17, 2019

79. Downgrading to Free is Easy

    By APenNameAndThatA, July 4, 2019
    • 4 replies
    • 460 views
    • 
    • PinkElephant
    • July 4, 2019

80. Outlook integration

    By JannikSimoni, April 8, 2019
    • 4 replies
    • 531 views
    • 
    • Marcus01
    • May 3, 2019

81. PDF annotation slow and now not working

    By Guest Clay, March 5, 2018
    • 4 replies
    • 955 views
    • 
    • Guest Grant
    • March 8, 2018

82. How to stop sharing for renamed notebooks?

    By Maddhin, November 19, 2019
    • 4 replies
    • 313 views
    • 
    • Maddhin
    • November 21, 2019

83. Change Forum Email Address

    By Rubinstein, June 27
    • 4 replies
    • 172 views
    • 
    • Rubinstein
    • June 30

84. Can't create new notes anymore

    By Gus SN, February 6, 2019
    • 4 replies
    • 994 views
    • 
    • Gus SN
    • February 8, 2019

85. lost notes after cutting

    By nathan96, May 3, 2018
    • 3 replies
    • 498 views
    • 
    • DTLow
    • May 3, 2018

86. No google sign in for Outlook plugin?

    By Mr.Blu, April 10, 2019
    • 3 replies
    • 739 views
    • 
    • jacks
    • August 10, 2019

87. Advanced filter on reminderTime-100 NOT searching "reminderTime" field if subtracting days.

    By gonzoaar, March 20, 2019
    • 3 replies
    • 396 views
    • 
    • CalS
    • March 21, 2019

88. PDF's lost after making annotations

    By pkb, November 19, 2018
    • 3 replies
    • 745 views
    • 
    • Samjaza
    • January 2, 2019

89. [solved] 2-STEP AUTHENTICATION not activated

    By ron9999, February 16
    • 3 replies
    • 91 views
    • 
    • ron9999
    • February 18

90. Lost Content/info on notes

    By Rich B, August 27, 2019
    • 3 replies
    • 396 views
    • 
    • CalS
    • August 28, 2019

91. changing from old device to new device

    By VeronicaMCalarco, December 3, 2018
    • 3 replies
    • 991 views
    • 
    • Shane D.
    • December 7, 2018

92. Cannot revoke device.

    By Toggle007, March 25, 2019
    • 3 replies
    • 395 views
    • 
    • Scott T.
    • March 29, 2019

93. Offline "Copy Link" feature for new notes is not working

    By Pavel Sapehin, April 15, 2019
    • 3 replies
    • 377 views
    • 
    • Pavel Sapehin
    • April 15, 2019

94. notepads cannot be found on my 2nd device

    By ablecoach, September 22, 2019
    • 3 replies
    • 332 views
    • 
    • ablecoach
    • September 23, 2019

95. Confused by web/desktop font size/heading formatting

    By PlatinumHydra, April 2
    • 3 replies
    • 293 views
    • 
    • PlatinumHydra
    • April 5

96. Am I able to move my note into a notebook that was shared with me?

    By littlebirdprint, February 6
    • 3 replies
    • 443 views
    • 
    • autopatch
    • November 5

97. Searching in title

    By armin_muess, April 23, 2019
    • 3 replies
    • 370 views
    • 
    • jefito
    • April 24, 2019

98. link to offline notebook

    By ha-kg, September 9, 2019
    • 3 replies
    • 465 views
    • 
    • jefito
    • September 9, 2019

99. Unable to continue using Regular plan after terminating premium

    By TheFastCat, February 10
    • 3 replies
    • 134 views
    • 
    • PinkElephant
    • February 10

100. won't allow me to view my notes

     By Dolly, November 27, 2018
     • 3 replies
     • 390 views
     • 
     • Scott T.
     • November 27, 2018